We are currently hiring for a Head Concierge to work on a residential development based in West London. The Head Concierge is responsible for the day-today management of the Site, its staff, security and services, for the benefit of all residents.
Salary: £35,000 per annum
Rota: Monday to Friday, 8am to 6pm
Role Responsbilities:
1. To take responsibility for the presentation, cleanliness and safety of all the public areas.
2. To interact with residents in a courteous, professional and helpful manner at all times.
3. To ensure that any breaches of security or damage is reported to therelevant authorities.
4. Report repairs and issues raised by residents.
5. Arranging rosters/holiday cover
6. Delegate responsibility for non-urgent/specific tasks particularly to night shift concierge, security staff or cleaners
7. Training, inc health and safety awareness
8. Weekly feedback discussions between the manager and relevant concierge
9. Be aware and responsible for all visitors and contractors on site
10. Regularly monitor all access control systems.
11. To be fully conversant with all of the site manuals, operating procedures, and operation of the communal M&E items;
12. To refer to the Property Manager any omissions relating to the M&E documentation or OEM manuals.
13. To identify any specific traini...