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Job Details
Customer Service Assistant/Driver
We have an exciting opportunity for an enthusiastic and confident, customer facing, individual, who enjoys variety in their day-to-day tasks. You will be joining a long-standing team here at PK Motors, where everyone is a part of the family.
The Role
You will be predominantly responsible for carrying out handovers of customers vehicles and courtesy vehicles, both onsite and at customers home addresses, where you will be expected to carry out detailed damage check reports and gather relevant information to the specific job and spotting any potential upsell opportunities.
You may also at times be required to carry out other tasks, outside of this role, as part of the wider PK team, which may include but not be limited to cleaning customers vehicles pre and post repairs, readying courtesy vehicles for the customers, assisting onsite with general house keeping tasks, and so on.
Ideal Candidate
You will need to be a well presented and confident individual, with a passion for excellent customer service. Industry experience is not necessary, as full training will be provided, with ongoing development opportunities available for the successful candidate.
Previous customer service experience would be an advantage. You must be able to work as part of a team, but also be proactive when working on your own. Being computer literate is essential, as your day-to-day tasks will involve the use of an android tablet and windows software.
Due to insurance purposes, the successful candidate must be over the age of 25 and hold a Full UK driving license with no infringements (A licence check will be required for our records). Due to the nature of the job, we are required to carry out a DBS check prior to employment.
The Benefits
o 40-hour contract Monday to Friday
o Hourly rate £10.42, with any hours worked over 40 to be paid at time plus half
o 25 days holiday plus 8 compulsory bank holidays
o Onsite staff parking
o Company contributed pension scheme
o Staff Uniform provided
How To Apply For The Role
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Job Summary
o Location TN2, Royal Tunbridge Wells, Kent
o Job Type Permanent, Full-Time
o Salary Hourly rate £10.42. Hours worked over 40 to be paid at time plus half.
o Date Posted 01st May