Overview
Customer Assistant - Fashion, Home & Beauty - Newtownbreda. 5 days ago Be among the first 25 applicants.
Join our team at M&S as a Customer Assistant in our Clothing & Home section, where you\'ll champion stylish products, on-trend designs, and exceptional customer service. We\'re looking for passionate, fashion-forward individuals who are excited to help dress the nation. You\'ll be a brand ambassador who offers remarkable service to ensure customers feel valued every time they shop with us.
Work Pattern
* Week 1: Tuesday 14:00-18:00
* Friday 12:00-18:00
* Saturday 13:00-19:45
Responsibilities
* Serve customers efficiently on the shop floor and at service points
* Keep the store clean and tidy; ensure shelves are stocked with product
* Monitor and contribute to daily sales targets, priorities, promotions and selling opportunities
* Proactively engage with customers to understand needs, make recommendations and deliver remarkable service
* Build expert product knowledge to sell and recommend products and services
* Utilise digital tools and communication channels to deliver for the customer
Key Capabilities
* High levels of customer service
* Attention to detail and commitment to delivering excellent work
* Open to feedback and proactive in seeking it
* Ability to plan and manage own workload efficiently
* Strong communication skills
* Adaptable to changing situations
* Builds positive relationships by being a good listener
* Good level of digital capability
Inclusion & Opportunities
M&S is committed to inclusion and equal opportunities. We welcome flexible working and will discuss reasonable adjustments to recruitment upon request to ensure a fair and transparent assessment process.
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