IT Infrastructure and Operations Manager
Sheffield Forgemasters, an iconic steel production and engineering company, is seeking an IT Infrastructure & Operations Manager at our Sheffield site. This role involves overseeing daily operations of desktop and infrastructure support teams, ensuring high-quality service delivery.
Role Responsibilities
* Manage a team of infrastructure and desktop support analysts, serving as the technical escalation point.
* Oversee enterprise and operational network infrastructure.
* Manage Microsoft server stack and VMWare hypervisor.
* Handle Active Directory and Office 365.
* Supervise manufacturing systems and applications.
* Assist in designing and installing new infrastructure alongside the Enterprise Architect.
* Provide 3rd line escalation, investigation, and diagnosis.
* Work within the ITIL v4 framework.
About You
* Degree in IT or a related field.
* Hands-on experience in IT infrastructure support and supervisory roles.
* Strong understanding of the Microsoft Stack.
* Knowledge of VMWare and virtualization technologies.
* Understanding of network configuration and protocols.
* Effective team leadership and management skills.
Working Hours
37.5 hours per week, Monday to Friday, with flexible start and finish times between 06:15-09:30 and 14:30-18:00.
Why Work Here
* Established local employer with a strong regional reputation.
* Over £600m investment in modern facilities and modernization.
* Competitive salary and benefits including 33 days annual leave, free onsite parking, cycle scheme, pension, life assurance, employee assistance, health screening, discounts, sick pay, long service awards, and support for ex-military personnel.
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