Job Description
We are AMS. We are a global total workforce solutions firm; we enable organisations to thrive in an age of constant change by building, re-shaping, and optimising workforces. Our Contingent Workforce Solutions (CWS) is one of our service offerings; we act as an extension of our clients' recruitment team and provide professional interim and temporary resources.\n\nOur client, a major UK retail bank, provides every day banking services to over 17 million retail customers.
The banks expertise and services span across Business Services, Corporate banking, Wealth Management, Group Functions, Retail and Investment Banking.\n\nOn behalf of this organisation, AMS are looking for a Business Analyst - Change for a 3 month contract based remotely.\n\nPurpose of the Role:\n\nWe are seeking two seasoned Business Analysts to support the next phase of our Customer Due Diligence (CDD) Programme, with a strong emphasis on operational efficiency and business transformation. These pivotal roles will guide the transition from Phase 1 (completion) to Phase 2, focusing on establishing the next stage of the programme and tackling critical operational challenges related to the application of CDD guidance across the organisation.\n\nAs a Business Analyst - Change you will be responsible for:\n\nLeading the analysis of complex, cross-franchise business requirements.\nCapturing, validating, and documenting business and system requirements aligned to strategic goals.\nCollaborating with stakeholders across First Line of Defence (FLOD) and Second Line of Defence (SLOD) to develop and agree solutions.\nAnalysing and interpreting large volumes of data to identify root causes and process inefficiencies.\nDefining current-state ('as-is') and future-state ('to-be') processes, supporting effective change implementation.\nDocumenting and communicating issues affecting CDD analysts and propose practical solutions.\nSupporting the Project Manager with documentation, planning, and RAID management.\nEngaging in project setup activities and collaborate across a growing BA/PM team.What we require from the candidate:\n\nPrevious experience in RBSI and/or NatWest Group FinCrime/CDD functions.\nStrong understanding of Financial Crime/CDD policy and regulatory requirements.\nDemonstrated success in stakeholder management, including conflict resolution.\nProven ability to write and manage project documentation in line with NatWest Group change frameworks.\nExperience working in business change rather than technical delivery.\nProficiency in Microsoft Office tools: Excel, SharePoint, Word.\nFamiliarity with Microsoft CRM used within RBSI (advantageous).\nStrong communication, analysis, and documentation skills.\nAgile methodology familiarity is a plus.Next steps\n\nThis client will only accept workers operating via an Umbrella or PAYE engagement model.\n\nIf you are interested in applying for this position and meet the criteria outlined above, please click the link to apply and we will contact you with an update in due course.\n\nAMS, a Recruitment Process Outsourcing Company, may in the delivery of some of its services be deemed to operate as an Employment Agency or an Employment Business