The Role and Key Responsibilities As a CMU Analyst, youll work closely with our CMU Manager to ensure our team completes all tasks, including reporting, migration, and remediation, following best practices. Youll collaborate with clients to meet their needs and communicate effectively with various stakeholders. Your main responsibility will be to deliver these services accurately and on time, adhering to all regulatory requirements and company policies. Respond promptly and professionally to inquiries to ensure complete customer satisfaction. Maintain and deliver accurate MI for client discussions and reviews Manage IPD cash collections reports for each assigned portfolio, ensuring the team meets all SLAs Identify and implement process and system improvements Assist with onboarding new clients and handle ad hoc projects as they arise Positively contribute to the team’s goals and deadlines Collaborate with the CMU Manager to build strong relationships locally and with colleagues in other locations, ensuring seamless and top-quality service Experience and Requirements Third level qualification in Finance or a related discipline 3-4 years of experience in banking or financial services Strong skills in financial analysis, organization, and time management, with the ability to meet strict deadlines Proficient in Microsoft Office, especially Advanced Excel Focused on delivering results, able to work well under pressure and meet tight deadlines Effective communicator and negotiator, comfortable interacting at all levels Organised, with the ability to prioritize and ensure critical tasks are completed accurately Desirable APA or QFA qualification Experience in a client-facing role What you can expect from us A fair recruitment process. Working in a friendly environment and being surrounded by amazing talents and personalities. Company matched pension, life assurance, paid maternity, adoption and shared parental leave, paternity pay of two weeks…and plenty more. We are an inclusive employer whose people work collaboratively. We encourage, support and value the various talents and perspectives of our people and promote a flexible and blended work environment where our people can thrive, and their wellbeing is supported. We know that diversity drives better client outcomes, continuous improvement, and growth. Be part of our Company journey and together we will achieve our full potential. We treat all individuals fairly and equitably and do not discriminate based on diverse characteristics including, but not limited to gender, gender identity, sexual orientation, age, ethnicity, cultural background, physical abilities/disabilities, religious or political belief, marital or family status or carers responsibilities. Candidates must have the relevant work rights to be considered for an opportunity at BCMGlobal. Successful applicants will be required to complete background screening prior to commencement of employment.