1. Work with a respected and long‑established UK manufacturer.
2. Gain valuable leadership experience in operations control.
About Our Client
A business distributing small consumer goods to retailers and distribution hubs across Europe. You will have hear of some of their brands and the retailers they sell into.
Job Description
Temporary Operations and Order Manager, Reading
3. Managing team processing orders, liaising with warehouse and 3PL across Europe
4. Effective leadership of the sales operations team to facilitate orders of our customer accounts across UK and Europe.
5. Develop retail customer relationships, ensuring you have a full understanding of their Logistical requirements and coordinate the team to deliver on these.
6. Deliver excellent customer service, with a clear understanding of our brands and expertise.
7. Maintaining customer data through our systems, sales forecast, and activity reports.
8. Plan workflow effectively based on forecast and demand with our 3PL partners across Europe.
9. Plan and track the shipment of final products according to customer requirements.
10. Delivery of weekly and month end Financial and Operational report
11. Manage the dispute process and allocate resource to reduce further re-occurrence.
The Successful Applicant
Temporary Operations and Order Manager, Reading
12. Proven knowledge of operations within logistics or supply chain.
13. Ideally FMCG or small consumer goods experience, if you are purely service based (insurance of or financial services, etc) it is less likely you will be successful
14. Customer focused with a proactive and solutions led approach.
15. Confidence with communicating effectively at multiple levels.
16. Commercially focused with an understanding of budgets and how to achieve targets.
17. Ability to remain calm while working under pressure and have a customer-oriented approach.
18. Team supervision, development, or management experience.
19. Advanced IT skills, particularly in Excel and ERP systems
What's on Offer
£18 - 22 per hour dependant upon experience plus an excellent working environment including gym onsite.