Job Description
About NOW Group
NOW Group are an award-winning social enterprise who delivers services across Northern Ireland supporting people with learning difficulties, autism and neurodiverse conditions into jobs with a future. We are passionate about changing lives and our priority is outcomes and impact for individuals, their families and communities who are the most disadvantaged. We support participants to have better health, a better education and a brighter future. Our services are continually evolving as a result of co-design, participant feedback and project learning.
The Role
The Skills & Outreach Officer will be part of the delivery team for NOW Group’s new project Extended Table, a UK-wide initiative led by NOW Group in collaboration with four partners across England and Scotland. The project will be based directly within schools, with a strong focus on supporting school leavers with special educational needs. The project will centre around the themes of food and digital media, using these as creative tools to drive social engagement and personal development to influence system change. The core objective is advocacy, equipping young people with the skills and confidence to speak up for themselves and others. The Skills & Outreach Officer will source referrals to the programme and deliver a 6-week programme within schools focused on confidence building and advocacy skills.
Key Responsibilities
1. Build a referral network to identify 5 schools to work during the programme and source suitable referrals for Extended Table.
2. Development and effective planning of a yearly activity schedule for the relevant geographical area.
3. Ensure high-quality induction of participants, carrying out initial and formative assessments and completion of quarterly Outcome Star reviews and associated action plans.
4. Mentor and support participants throughout their individual journey, providing person-centered support to help them achieve their goals and progress positively into further programmes post education
5. Develop soft skill session plans and associated resources for a 6-week course to be delivered within school settings to students aged 16 to 19.
6. Facilitate 4 group events per year bringing students, influencers, local community and activists to eat together and support open discussion.
7. Train and support local participant advocates to represent the project at UK wide seminars and workshops, sharing their journey and capturing individual impact.
8. Represent and promote NOW Group in the relevant geographical areas through development of links with statutory agencies/local community networks and appropriate stakeholders.
9. Contribute to the achievement of targets within the Organisational Scorecard and NOW Group’s strategic objectives.
10. Promote the NOW Group brand and tell our story through social media engagement, attending events, use of marketing materials and other key communication tools.
11. Take part in regular quality audits to ensure compliance with organisational and funder guidelines.
12. Comply fully with NOW Group's 'Organisational Approach to Safeguarding.’
What We Offer
At NOW Group, we value and invest in our team. As part of our organisation, you’ll benefit from:
* Generous Leave: 25 days annual leave plus 12 statutory days (pro-rata).
* Health Cash Plan: Available after successful probation.
* Wellbeing Support: Confidential staff counselling and financial advisory services.
* Pension Scheme: 5% employer contribution.
* Flexible Work Initiatives: Including the Bike-to-Work scheme, holiday purchase options, and more.
About The Role
Additional Information
* Employment is subject to an Enhanced AccessNI Disclosure check.
* NOW Group is committed to fair recruitment practices. Policies on safeguarding, recruitment of ex-offenders, and data protection are available upon request.
Skills Needed
About The Company
At the heart of the NOW Group’s mission is its commitment to empowering individuals to gain skills and access meaningful employment. It achieves this through tailored employment academies, which provide participants with industry-specific training and work placements, and through their social enterprise businesses Loaf Catering and Cafes and Loaf Pottery.
One of the best-known contributions from the NOW Group is the JAM (“Just A Minute”) Card ® - a tool that allows people with invisible disabilities to discreetly ask for patience in everyday interactions. It’s a very successful initiative with over 182,500 users and 3, 000 global organisations regarded as being JAM Card Friendly.
The NOW Group’s impact is driven by innovation, dedication, and an unwavering focus on changing lives for the better.
Company Culture
At NOW Group, our culture is what sets us apart. It’s built on collaboration, compassion, and a shared belief that everyone deserves the opportunity to thrive. Across our integrated team — from Training and Employment to Family Service, JAM Card, Loaf Cafés, Catering and Pottery, Social Groups, and vital support services like HR, Communications, Finance and Compliance — we are united by one purpose: to support people with learning difficulties, neurodiverse conditions, ADHD and autism into sustainable employment.
We don’t just work side by side — we work together. Each department brings its own strengths, but our true power lies in our ability to collaborate across teams. Our participants come from all walks of life, and it’s our culture of teamwork, flexibility, and deep empathy that allows us to meet their varied needs with real impact.
In 2024/2025 alone, our culture of care and commitment helped place nearly 400 people into meaningful, sustainable employment across Ireland and supported 2,168 individuals to achieve 1,824 qualifications. These aren’t just statistics — each number represents a life transformed, a family supported, and a community benefitted.
What truly defines our team is heart. We care deeply — not just about the work, but about the people behind it. Our team members show up every day with passion and purpose, knowing that their efforts are making a lasting difference. They don’t see targets — they see individuals, and the ripple effect that a single opportunity can have.
Desired Criteria
* 1.Experience of working with The National Lottery Community Fund
* 2.Experience of working on a partnership-based project.
* 3.Level 3 Award in Education & Training or equivalent qualification
Required Criteria
* 1.A full current driving licence and access to a car. Consideration will be given to alternative travelling proposals in respect of applicants with a disability who cannot hold a licence.
* 2.Ability to be flexible and adaptable - hours are flexible and may involve evening and weekend work as required.
* 3.Minimum level 2 qualification in English and Maths.
* 4.Minimum of one year’s paid experience of working with either: •Participants with learning disabilities/difficulties •Experience assisting young people in training or skills development •Experience of working within a school environment
* 5.Minimum of one year’s paid experience in building local networks and sourcing referrals for programmes.
* 6.Proficient in the use of the Microsoft Office suite.
* 7.Excellent communication skills and public speaking/presentation skills.
Closing Date Friday 12th September, 2025