Job Title: Service Advisor Location: Guildford Salary: £33,600 basic, OTE £37,500 Hours: Monday to Friday, 1 in 4 Saturday mornings (paid as overtime 1.5) We are recruiting for an experienced Service Advisor to join our client’s main dealer in Guildford. This is an excellent opportunity to be part of an experienced aftersales team, working with industry leading brands, and a company that values staff development. This company has been established for over 100 years and has an excellent reputation with their customers. As a Service Advisor, the main purpose of your role is to maximise Service profitability using sales techniques and deliver excellent service to all customers. Previous motor trade experience is required. Service Advisor responsibilities will be as follows: * Take bookings for service work via website contact, telephone or face-to-face at Service Reception, obtaining all information required and communicating this effectively to the workshop * Schedule service work to fulfil customer requirements and maximise workshop utilisation * To ensure the effective use of courtesy vehicles to maximise customer service * To promote services and products to the customer as appropriate * To raise job cards in line with manufacturer standards * To receive completed job cards and inform the customer of the expected completion time and cost involved * To inform customers in inst...