DesktopSupportEngineer
Location:Yeovil
Salary:£29,290
Requirements:musteitherholdorbeabletoobtainSCsecurityclearance,Britishnationalsonly
Thesitebenefitsfromeasyaccesstotravellinks,freeparking,andsubsidisedemployeeratesattheon-siterestaurant.
Thisisafull-time,permanentpositionworking08:0017:30MondaytoThursdayand08:0016:00onFridays
AsaDesktopSupportEngineeryourrolewillinvolve:
Desktop/Laptop/VDIbuild,configurationanddeploymenttoendusers
Softwareinstallation/deployment
Smartphonedeployment
Assistingthe2ndLinesupportteamwithlaptop,desktopandVDIterminalssupportcalls
Hardwareinstallation/upgrade/breakfixfordesktop,laptop,andserver
Smartphonesupport
ServiceDeskcoverasrequired
Assistingwithcustomerprojects
Whatwe'relookingfor:
FullUKdrivinglicenseisessentialtoprovidesupportacrossthelargesiteandsurroundingsatellitesites
MicrosoftWindows7and10OperatingSystemsDeployment,configurationandsupport
MicrosoftOffice2010onwards
Provenanddemonstrablesoftwareandhardwaretroubleshootingskills,experienceinaDesksideSupportrole
KnowledgeofMicrosoftSCCMandOS/Applicationdeployment
Goodverbalcommunication:abilitytocommunicatetoalllevels
Goodwrittencommunication:conciseandaccuratecalllogging,documentationandemailcorrespondence
Goodtimemanagement/organisationalskills
Workwella...