An opportunity is available for an Operator (Faults Team) based at our depot in. As an Operator you will assist the team with activities relating to unplanned and planned fault repair incidents on our network up to 66kV. Specific focus will be on customer service, supporting cohesion with our external dig & lay delivery partner and liaison with local Highway authorities. To apply, you will need to hold English & Maths GCSE (1-9/G-A*) or equivalent qualification deemed to be at the same level in these subjects, such as Functional Skills. Evidence of your qualifications will be required prior to appointment. About Us We’re National Grid Electricity Distribution (NGED), the owner and operator behind the electricity distribution systems for the Midlands, the Southwest of England and South Wales. Serving communities of more than 8 million people, our expert teams deliver heat, light and power for homes and businesses. National Grid employs over 29,000 people worldwide. We are building an inclusive workplace, a place to actively celebrate the cultures, personalities and preferences of our colleagues – who in turn help to build the success of our business and reflect the diversity of the communities we serve. Our vision is to be at the heart of a clean, fair and affordable energy future and we are doing this in a fast-moving industry with an increasing focus on tackling climate change, exploring new energy sources that are renewable, low carbon, and improve efficiency to meet demand. Main Responsibilities The work will involve being away from the depot, working as part of a team or lone working. The working environment requires quick, decisive and responsible actions to meet the demands of the role. You will need to be flexible in your approach to assist the team in meeting its objectives centred around Customer Excellence. The Ideal Candidate You will ideally have some experience or qualifications in the electrical field and knowledge of Highway street work activities is an advantage, although all necessary training will be provided. You will need to be mobile throughout the area as you may be required to undertake standby duties therefore a valid UK driving licence is essential. For operational reasons you must live within 25 miles of either the Leicester or Kettering depot. National Grid Electricity Distribution is committed to safeguarding the interests of the Company, colleagues and customers. This role is subject to a satisfactory Barring Service, (DBS) check, depending on the role different levels of screening and vetting are required. Some roles require a triannual check. LI- About The Company Joining the UK’s leading electricity distribution business means plenty of career opportunities and well-deserved recognition. We reward hard work and encourage ambition. So, as well as a competitive salary, you will also benefit from: 26 days paid leave plus 8 bank holidays, up to 28 days with continuous service Competitive contributory pension scheme (we double match your contributions up to a maximum of 12%) Annual Share Save plan Contributory private healthcare scheme for you and your family Support via our Employee Assistance Programme, including musculoskeletal and physiotherapy services Free on-site parking at all our main sites Things you need to know As an equal opportunities employer who is committed to Diversity, Equity and Inclusion, we celebrate individual difference and are actively bringing in more employees from diverse backgrounds to build on our inclusive culture. We anonymise all applications in our recruitment system so we can eliminate unconscious bias and be a workplace that reflects the community we serve. Hiring managers only have access to necessary information at interview stage. If you require additional support to complete your online application, please email nged.recruitment@nationalgrid.co.uk Recruitment correspondence is usually sent by email, please check your email account including spam/junk folders regularly after the closing date. We reserve the right to close the vacancy early should sufficient numbers of suitable applications be received, so it would be best to apply as soon as you can.