Salary: £25,000 - 37,000 per year Requirements: Experience in account management within IT, MSP, or technology services Strong understanding of IT support concepts (helpdesk, SLAs, security, backups, cloud) Confident and professional when engaging with business customers Organised, self-motivated, and commercially aware Full UK driving licence Experience working with an MS365 or IT support provider (desirable) Knowledge of cybersecurity products and best practice (desirable) Experience with SMEs or charities (desirable) Responsibilities: Provide IT support and managed IT services Deliver cybersecurity solutions (backup, antivirus, email security, etc.) Manage cloud services and infrastructure Support managed print solutions (secondary) Conduct IT assessments and client consultations Build and manage a portfolio of business customers Produce accurate proposals and service recommendations Work closely with engineers and support teams to ensure smooth onboarding Maintain strong, long-term client relationships Keep CRM records accurate and up to date Represent the business professionally at meetings and site visits Technologies: Cloud CRM Support Security More: We are a growing business-to-business technology provider, delivering IT support, cybersecurity, and managed print solutions to organisations across the UK. We work exclusively with businesses and charities and are known for our hands-on support, straight-talking advice, and long-term partnerships. We offer a competitive salary, uncapped commission structure, comprehensive training, and ongoing support from experienced IT engineers. At our company, we focus on doing IT properly with preventative support and real accountability, making this a great opportunity for someone who wants to provide genuine solutions that help businesses. last updated 20 week of 2026