Case Manager
Middleton.
Salary: Up to £30,000 plus performance-based bonus.
Benefits: Private medical insurance, hybrid work model after probation, one extra day off for birthday, career progression opportunities.
Job Overview
Are you an organized and proactive individual looking for a dynamic role in a thriving organization? This company is a leader in its field and is currently seeking a Case Manager to take ownership of clients, book jobs with the technical team, and manage cases through to completion.
Responsibilities
* Respond to client queries quickly and efficiently, delivering excellent customer service.
* Maintain and update the CRM system to ensure accurate client information.
* Engage with existing clients through regular communication via phone, email, or in-person meetings.
* Produce quotes for clients.
* Liaise with the technical team to book jobs and manage resources.
* Track progress against deadlines and keep all relevant parties up to date.
* Arrange meetings and calls with prospective clients and the commercial team.
* Follow up on marketing campaigns to maximize outreach.
Qualifications
* Highly organized, proactive, and able to work autonomously.
* Comfortable working in a busy, fast‑paced environment with stringent deadlines.
* Strong written and verbal communication skills.
* Familiar with CRM systems.
* Computer literate with excellent attention to detail.
* Understanding of a sales‑focused environment and how to effectively support the team.
Benefits
* Salary up to £30,000 depending on experience, plus bonus.
* Dog‑friendly office.
* Private medical insurance.
* One extra day off on your birthday.
* Fun social events.
Equal Opportunities and Accessibility Statement
Office Angels is an equal‑opportunities employer who respects and appreciates people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities, and more. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
By applying for this role, your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
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