Commissions Officer & Administrator * Location: Office-based, Queen Hills, NR8 5HD * Salary: £25,500 per annum * Hours: Monday to Friday, 9am–6pm, Full-time, Permanent * Holiday: 28 days (including Bank Holidays) About Us At Yellow Brick Mortgages, we’re an award-winning, independent mortgage brokerage built on great service and strong values. With 70 mortgage advisers and more than 6,000 five-star Trustpilot reviews, we’ve helped thousands of people find the right mortgage. We’re proud to give back too, donating over £180,000 to charities and planting more than 15,000 trees to support a sustainable future. Our in-house admin team is a key part of that success, keeping things running smoothly for our advisers, homebuyers and estate agent partners. The Role We’re looking for a Administrator & Commissions Officer to join our busy operations team. This is a hands-on role ideal for someone organised, accurate, confident with Excel and more than happy to be on the phone, and who enjoys taking ownership of their work. What You’ll Do * Maintain systems, spreadsheets and trackers * Answer queries from advisers, partners and suppliers * Support the team with day-to-day admin tasks * Call lenders, solicitors and insurers for updates * Allocate referrals and track team performance * Assist with marketing materials and partner updates * Process commission statements and create simple reports * Handle donations, partner payments and deductions * Provide updates to estate agent partners and input data What We’re Looking For * Strong Excel skills * Excellent attention to detail and accuracy * Organised with good communication skills * Able to work independently and follow processes * Proactive, problem-solving mindset * Financial services, payroll or mortgage admin experience is a bonus (but not essential if you’re quick to learn) Why You’ll Love Working at YBM * Fun, fast-paced environment with career growth opportunities * Award-winning team built on teamwork and trust * For every mortgage we plant a tree and support local charities * Extra day off for your birthday * Supportive culture with regular social events Apply Now If you’re ready to make a difference, apply today and join a friendly, fast-growing business where your contribution really matters. Linda Trett Business Development and Recrutiment Manager