Multiverse is the upskilling platform for AI and Tech adoption. We have partnered with 1,500 companies to deliver a new kind of learning that's transforming today’s workforce. Our upskilling apprenticeships are designed for people of any age and career stage to build critical AI, data, and tech skills. Our learners have driven $2bn ROI for their employers, using the skills they’ve learned to improve productivity and measurable performance. In June 2022, we announced a $220 million Series D funding round co-led by StepStone Group, Lightspeed Venture Partners and General Catalyst. With a post-money valuation of $1.7bn, the round makes us the UK’s first EdTech unicorn. But we aren’t stopping there. With a strong operational footprint and 800 employees, we have ambitious plans to continue scaling. We’re building a world where tech skills unlock people’s potential and output. Join Multiverse and power our mission to equip the workforce to win in the AI era. Please note: we are hiring coaches on a rolling basis. It may take us a little longer to process your application so thanks in advance for your patience. The Opportunity As a Leadership Cohort Coach you will be responsible for guiding the learning experience for apprentices and helping them reach their full potential. Your role will be focusing on personalised coaching, where you'll be supporting leaders across multiple businesses. Specifically, you will Guide apprentices to successful, timely completion of their programme. Master group and individualized coaching techniques to enhance apprentice learning. Adhere to the Coach Quality framework to ensure a consistent level of quality for every coaching session and a consistent experience for every apprentice. Create a vibrant, inclusive and motivating environment that drives apprentice learning, engagement and overall satisfaction. Maintain an owners mentality, whether assigned a learner or in support of other coaches, being proactive in taking action, sharing feedback, or providing support to ensure the progress and success of learners. Work with Ops and other supporting teams to review and action the data provided to provide the best experience for your apprentices. Engage with apprentice managers for Sync progress reviews using the information provided by the ops teams. Focus on results related to the programme health of your apprentices, implementing interventions in partnership with operations team members to ensure learners stay on track, standing the best chance of success on programmes. Utilise resources & learning opportunities provided by Multiverse, stay up-to-date on knowledge, learning, and product updates, to ensure you are equipped to support your learners. Build & maintain credibility with your learners by utilising a mixture of professional experience, program/domain/industry knowledge, and client context in your interactions. Create a compelling narrative about Multiverse, our mission, and the pillars of our offering. Help learners connect to it through the duration of their programme and beyond. About you Leadership & Coaching Expertise A seasoned professional with a minimum of 5 years of experience in leadership coaching Professional qualification from a recognised body (e.g., ICF, CIPD, IoL, ILM, CMI). Industry experience applying leadership principles to create efficient, scalable, and reliable leadership development pipelines. Strong focus and expertise in emotional intelligence and strategic thinking. A postgraduate qualification (e.g., Master's degree) in Leadership, Organisational Development, or Psychology is desirable. Coaching & Facilitation Capability Exceptional written, verbal, and on-camera communication and facilitation skills, with a proven ability to engage business leaders. Practical experience delivering formal training or coaching, particularly on leadership, emotional intelligence, or strategic thinking topics. Ability to skilfully adjust communication approaches to explain complex concepts to technical and non-technical stakeholders. Strong critical thinking and problem-solving skills, especially as they arise in an online classroom setting. Commitment to continuous professional development and staying current with industry trends. Benefits Time off - 27 days holiday, plus 5 additional days off: 1 life event day, 2 volunteer days, 2 company-wide wellbeing days (M-Powered Weekend) and 8 bank holidays per year Health & Wellness - private medical Insurance with Bupa, a medical cashback scheme, life insurance, gym membership & wellness resources through Wellhub and access to Spill - all in one mental health support Hybrid work offering - for most roles we collaborate in the office three days per week with the exception of Coaches and Instructors who collaborate in the office once a month Work-from-anywhere scheme - you'll have the opportunity to work from anywhere, up to 10 days per year Space to connect: Beyond the desk, we make time for weekly catch-ups, seasonal celebrations, and have a kitchen that’s always stocked! Our Commitment to Diversity, Equity and Inclusion We’re an equal opportunities employer. And proud of it. Every applicant and employee is afforded the same opportunities regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. This will never change. Read our Equality, Diversity & Inclusion policy here. Our Commitment to Safeguarding Multiverse is committed to safeguarding and promoting the welfare of our learners. We expect all employees to share this commitment and adhere to our Safeguarding Policy, our Prevent Policy and all other Multiverse company policies. Successful applicants will be required to undertake at least a Basic check via the Disclosure Barring Service (DBS). For roles that will involve a Regulated Activity, successful applicants must also undergo an Enhanced DBS check, including a Children’s Barred List check and a Prohibition Order check. Roles involving Regulated Activity may interact with vulnerable groups, therefore are exempt from the Rehabilitation of Offenders Act 1974 meaning applicants are required to declare any convictions, cautions, reprimands, and final warnings. Providing false information is an offence and could result in the application being rejected or summary dismissal if the applicant has been selected, and possible referral to the police and the DBS.