Job title: Security Officer
Company: Mitie Cleaning & Hygiene Services
Overview
We are seeking a highly motivated and vigilant Front of House Security Officer to join our team. You will be responsible for safeguarding our client’s premises, assets, and personnel, maintaining a secure environment and deterring potential threats.
Responsibilities
* Monitor surveillance cameras and alarm systems.
* Respond promptly to alarms and incidents.
* Maintain a visible and professional presence.
* Enforce site policies and procedures, assignment instructions.
* Write detailed incident reports.
* Collaborate with local law enforcement agencies where necessary.
* Provide excellent customer service to clients and visitors.
* Assist with emergency response and evacuation procedures.
Role Details
* Working 36 hours per week.
* Overtime opportunities available.
* Weekly contracted hours: 36hrs.
* Hourly rate: £12.98.
* Front of House Officer role with duties as described above.
Main Duties
* Monitor surveillance cameras and alarm systems.
* Respond to alarms and incidents promptly.
* Maintain professional conduct and appearance.
Training
* Fully and satisfactorily complete all required competency training.
* Undertake additional training to ensure continuous self-development as directed by the FOH Supervisor.
* Use technology to achieve key work objectives and develop job knowledge through continual professional development.
Protection, Health & Safety
* Identify and report Health & Safety hazards on site promptly.
* Stay alert to threats or changes to reduce disruption, loss, or damage.
* Maintain professional conduct in challenging situations and with customers.
* Complete accurate notebook entries after any incident to support Incident Report processes.
* Ensure checks calls are carried out at the allocated times and call emergency services as required.
What We Are Looking For
* Proven experience as a Security Officer / Front of House, or in related roles.
* Proven experience in Emergency response roles.
* Valid Security Licence.
* Valid First Aid Certificate (EFAW or FAW).
* Strong observational skills and security situational awareness.
* Excellent communication skills.
* Physically fit and capable of standing and walking for extended periods.
* Basic computer skills.
* DBS Check.
We offer a market-leading flexible benefits scheme, including access to a virtual GP, salary finance options, a flexible benefits platform with choices, high street discounts, a cycle-to-work scheme, life cover, and employee recognition programs.
Mitie is committed to an inclusive recruitment process. If you require reasonable adjustments during recruitment due to a disability or long-term condition, please let us know by emailing us.
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