Role: Weighbridge Operator / Order Processing Customer Support
Salary: £35,000 per annum
Location: Tealing, By Dundee, DD4 0QB
We are looking for a Weighbridge Operator / Order Processing Customer Support to join our team at Petterden. This is a key role within our site operations where you will be responsible for managing weighbridge activity, processing orders, and ensuring all site transactions are recorded accurately.
You will act as a central point of contact between drivers, customers, and the wider operations team, so your attention to detail and ability to manage a busy workload is essential.
Job Activities:
1. Welcome, with a professional and friendly approach, all drivers and visitors to site
2. Accurately weigh vehicles in and out using the weighbridge system
3. Create, record and process orders onto internal systems in a timely manner
4. Ensure all documentation is completed correctly, including tickets and transfer notes
5. Liaise with drivers, customers, and site staff to ensure smooth daily operations
6. Handle general enquiries both face-to-face and over the phone
7. Maintain accurate records and ensure compliance with company procedures
8. Support with administrative duties relating to site operations
9. Work closely with the wider team to ensure efficient running of the site
10. Demonstrate a positive approach to change and continuous improvement
Knowledge and Skills Required:
11. Strong attention to detail and accuracy is essential
12. Previous experience in an administrative or weighbridge role is desirable
13. Confident IT skills, including experience using Microsoft packages
14. Ability to work in a fast-paced environment and manage multiple tasks
15. Strong communication skills with a professional manner
16. Ability to work both independently and as part of a team
17. Organised and proactive approach to workload
18. A positive and flexible attitude towards work
What We Offer:
19. Weekly pay with a competitive salary
20. Full training and development provided
21. Career progression opportunities within the business
22. Employee Benefit Scheme
23. Be part of a company committed to safety, sustainability, and supporting its people
Who Are We?
The NWH Group is one of the UK’s leading recycling and waste management businesses with a mission to change our industry for the benefit of the planet.
As a progressive, second-generation family business, we provide essential waste management services to the industrial, commercial, and construction industries. Our team of over 350 employees operates across ten sites in Scotland and North East England.
Come as You Are