Customer Service: Assisting customers with product information, identifying their requirements, and providing high-quality service over the phone and face-to-face.
Sales & Merchandising: Applying selling techniques, including upselling and link selling, to secure and complete sales transactions.
Product Expertise: Developing a strong understanding of the products offered by the business, including their technical specifications, to guide customer decisions.
Warehouse Operations: Gaining knowledge in warehousing and stock control, including the safe movement, storage, assembly, and dispatch of goods.
Administration: Processing business documentation accurately and adhering to data protection and security standards.
Purchasing & Logistics: Assisting with account management and the overall flow of goods and services between manufacturers and customers.
Training: Trade Supplier Level 2 training provided with Learning Skills Partnership.
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