ADMINISTRATOR/CALL HANDLER
Location: Grantham
Start Date – October
Type: Full-time | Permanent
Salary: £27,000-£28,000 per annum
Are you an experienced administrator or call handler with a background in social housing and customer service? Our client, a leading social housing contractor, is looking for a dedicated professional to join their busy team in Grantham.
The Role:
Handling inbound and outbound calls from tenants and residents.
Logging and managing repairs, maintenance requests, and enquiries.
Liaising with contractors, operatives, and housing officers.
Providing excellent customer service and resolving issues efficiently.
General administrative support, including updating records and systems.
About You:
Previous experience within social housing, property services, or housing repairs is essential.
Strong communication and organisational skills.
Confident in dealing with tenants, sometimes in challenging situations.
IT literate with the ability to update and maintain systems accurately.
A team player with a proactive, customer-first approach.
Apply or send your CV to