Job Title: Service Advisor Location: Toyota Croydon Salary: £29,000 – £30,000 basic + monthly commission (OTE £47,000+) Hours: Monday to Friday, 08:00 – 18:00 | 1 in 3 Saturdays, 08:00 – 13:00 (paid as overtime) Job Type: Full-time, Permanent Join the Frontline of Customer Care – Become a Service Advisor at Toyota Croydon We’re looking for a confident and customer-focused Service Advisor to join our busy aftersales department at Toyota Croydon. You’ll be the key link between our customers and workshop, ensuring a smooth, professional, and friendly service experience from start to finish. If you have solid automotive experience—whether from a main dealer or an independent garage—and enjoy working in a fast-paced environment where quality customer care comes first, this is the ideal opportunity for you. This is a pivotal role within a small, tight-knit team of two service advisors, so we’re looking for someone with the confidence, energy, and experience to take ownership and thrive under pressure. What You’ll Do Greet customers professionally and handle their service and repair requirements efficiently. Book vehicles for servicing, repairs, and MOTs using internal systems. Liaise with technicians and keep customers updated throughout the process. Explain vehicle health check reports, estimates, and repair work clearly and accurately. ...