*An Exciting New Dental Receptionist Role*
We have an amazing opportunity for a friendly and professional Dental Receptionist to join our growing team here at Fresh Dental in Dartmouth
We have created an environment that is comfortable, welcoming, and most importantly, very supportive.
General Duties:
* Greet patients warmly upon arrival and check them in for their appointments.
* Manage appointment scheduling, including confirming and rescheduling as necessary.
* Handle patient inquiries via phone, email, and in-person, providing accurate information about services offered.
* Maintain patient records with confidentiality and accuracy, ensuring all information is up-to-date.
* Process patient payments and manage billing inquiries.
* Assist with administrative tasks such as filing, data entry, ordering and maintaining office supplies.
* Collaborate with dental staff to ensure smooth operations within the practice.
* Adhere to health and safety regulations, including infection control protocols.
* Share treatment plans with patients
* Any other administrative tasks that are relevant to the role
* Processing of referrals and tracking them
* Assisting with projects that allow the practice to innovate with the dental field
Requirements
* Previous experience in an office or front facing role is preferred.
* Previous experience with Dental Software is advantageous.
* Excellent communication skills, both verbal and written.
* Strong organisational skills with the ability to prioritise tasks effectively.
* Proficient in using computer systems and dental software (experience with EXACT is a plus).
* A friendly disposition with strong customer service skills.
* Ability to work well under pressure while maintaining professionalism.
* Attention to detail is essential for managing patient records accurately.
* Being cool and having good chat
If you are passionate about providing excellent patient care and possess the necessary skills, we encourage you to apply for this rewarding position as a Dental Receptionist in our practice ... We also have biscuits and chocolates in the staff room all the time.
Job Type: Full-time
Pay: £13.75 per hour
Benefits:
* Company pension
* Free parking
* Sick pay
Work Location: In person