University Information Services (UIS) is the central engine delivering the digital services, IT infrastructure, business information, and powerful research computing services at the core of the University of Cambridge.
Why Join Us?
Strategic Impact
Digital excellence is a key priority for University leadership, ensuring Cambridge maintains its world‑leading status. You will be instrumental in deploying modern digital ways of working that enhance our global reputation for excellence in research, teaching, and learning.
Unique Collaboration
This role offers an unparalleled opportunity to collaborate and interact with some of the finest minds in the world. You will share data, insight, and expertise to make a meaningful, direct difference to the University's success and mission.
Modern Delivery
We work in multi‑disciplinary teams, primarily leveraging Agile methodology, to effectively manage and deliver a complex portfolio of services, projects, and programmes.
Our Scale and Scope
We serve 30,000+ users and support a vast user base, including students, academics, and external partners.
Critical Infrastructure
Our assets include one of the UK's most powerful research computing facilities and a massive 90‑kilometre fibre network spanning the Cambridge city area.
Investment
UIS operates with an annual budget of approximately 40 million pounds, complemented by significant capital investments, underscoring the University's commitment to technology.
Community Building
The CIO's team actively collaborates with IT and digital staff across all departmental teams, fostering a strong digital community of practice and specialist networks across Cambridge.
The role
The Head of Product role sits within the team of the University's Chief Information Officer (CIO) and reports to the UIS Chief Operations Officer. You will be working in close collaboration with other organisational units and members of UIS to lead delivery of user‑facing digital services.
The portfolio
The Education Services Portfolio offers services for admissions, student operations, student support, curriculum management and dependencies with alumni, as well as student‑facing services to support teaching, learning and assessment.
What You Will Be Doing
You will be accountable for leading the overarching product strategy and delivery for a range of business services within the Education Portfolio to achieve business objectives, customer value and user satisfaction. You will guide and lead multidisciplinary digital teams and collaborate with subject‑matter experts and colleagues from across the collegiate university to meet user and stakeholder needs.
You will play a significant role in matrixed leadership of product teams organised around the Education Portfolio and the CIO's own responsibilities. This is a role which can have a massive impact on developing the future of the University's mission.
Be part of the team shaping the digital landscape of one of the world's most influential universities.
We welcome applications from individuals who wish to be considered for part‑time working or other flexible working arrangements.
Equal Opportunity
The University actively supports equality, diversity and inclusion and encourages applications from all sections of society.
Eligibility
The University has a responsibility to ensure that all employees are eligible to live and work in the UK.
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