Location: We can be flexible between home-based or hybrid. Our offices in Kettering and London provide comfortable working spaces.
Reports to: Head of Product Innovation
About the role
Reporting to the Head of Product Innovation, you will lead the development and evolution of our management and leadership products, pathways, and chartered qualifications.
This delivery-focused role bridges customer needs and digital capability, requiring rapid prototyping. You will champion User Experience (UX) and market testing to create high-impact, outcome-driven experiences that leverage our Chartered USP.
Responsibilities
* Market Testing: Execute rapid experimentation and validation of new products and frameworks. Engage partners and learners to integrate customer insights into refined propositions.
* UX & Requirements: Convert strategic opportunities into customer-centric specifications and user stories. Use UX principles to ensure engaging, practical educational pathways.
* Prototyping: Manage fast-paced development using rapid prototyping. Foster a culture of iteration based on pilot results and feedback.
* Data & AI: Employ data and AI to evaluate pilot outcomes, design experiments, and prove product value.
* Collaboration: Coordinate with sales, marketing, and compliance teams to deliver robust, scalable, and future-proof products.
About you
We are an inclusive employer and welcome all diverse backgrounds, where individuality is celebrated, creating both a forward-thinking team and a supportive space for everyone in the CMI team. We actively invite applications from diverse cultures and experience.
* We are looking for someone who can enhance our culture and align with our core values. We want someone who is ‘Passionate’ in making a positive difference to the skills of managers and leaders, ‘Practical’; with the ability to make quick and smart decisions, ‘Progressive’ about creating a better future and maintaining a ‘Professional’ code of conduct, through being accountable and ethical in everything that we do.
* UX & User-Centric Design: Ability to convert customer needs and market insights into usable product requirements and structures.
* Market Testing & Prototyping: Expertise in rapid prototyping and testing to launch products quickly and evaluate impact.
* Product Management: Experience in agile, end-to-end development. Knowledge of EdTech, learning design, or skills development is preferred.
* Data-Driven Decision Making: Skilled at using data to generate insights, define success metrics, and design experiments.
* Innovative Use of Technology: Proficient in using AI to accelerate development, with a strong interest in emerging tech.
* Stakeholder Collaboration: Strong communication skills to engage diverse audiences and work effectively with internal and external partners.
Why CMI
* Flexible working - We are not a traditional 9 to 5, we are flexible with what hours you work and when you work. Our offices in both London and Kettering provide comfortable collaboration spaces for team get-togethers
* 21 days’ holiday + 8 days’ Bank Holiday + 4.5 days allocated for CMI holiday over Christmas and New Year period - with annual leave days increasing with length of service and the opportunity to buy and sell holiday
* Wellbeing and mental health - in-house mental health first-aid trainers and BUPA Employee Assistance for 24 hour support
* Inclusion at our core - Our colleague-led Inclusion Hubs for Ethnicity, LGBTQIA+, Menopause, Age, Disability and SocioEconomic are open for anyone to join
* CMI membership - take advantage of our amazing courses and become a Chartered Manager. Plus, CMI will pay your professional membership to one additional organisation of choice
* Rewards and Recognition scheme - cash prizes awarded to employees throughout the year
* Pension - we add an extra 6% of your gross salary to your pension pot every month after 3 months
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