We are looking for a dedicated and professional Pest Control Officer to join our Commercial Pest Control Team. This is a varied, frontline role delivering a high‑quality pest control service to both residential and commercial customers across North Yorkshire. We are committed to protecting public health and maintaining a safe environment for residents and businesses. You will play a vital role in protecting public health by investigating, managing and treating a wide range of pest issues, including rodents and insects, while delivering excellent customer service and representing the Council positively. You will be working as part of a professional team providing a high-quality commercial pest control service alongside supporting our statutory services promoting community well-being. About the Role This is a van‑based role involving inspections, treatments, surveys and proofing works across domestic and commercial premises. You will work independently on a varied caseload, while being part of a supportive team that values professionalism, continuous improvement and personal development. Key Responsibilities Carry out inspections and investigations of pest infestations in domestic and commercial properties Provide effective treatments, control measures and preventative advice for a wide range of pests Undertake proofing works to prevent pest access to buildings Communicate clearly and professionally with customers, including those who may be anxious or distressed Provide estimates and advice for one‑off treatments and ongoing contracts in line with the Council’s fees Ensure all work complies with health & safety legislation and COSHH requirements Complete accurate records of inspections, treatments, materials used and associated risks Monitor stock levels, order supplies and ensure safe disposal of waste Support service development, marketing and income generation Maintain up‑to‑date knowledge of legislation and complete all mandatory CPD and training Provide operational cover across North Yorkshire, including seasonal pressures and emergencies What We’re Looking For Essential Requirements Experience working in a pest control role RSPH Level 2 Certificate in Pest Management (or equivalent) Sound knowledge of common pests and pest control methods Strong face‑to‑face customer service skills Ability to work calmly in challenging or stressful situations Good problem‑solving and investigative skills Knowledge of health and safety principles relating to pest control Ability to work independently and manage a caseload IT skills, including use of Microsoft Office Full driving licence Confident use of spoken and written English What we offer Competitive salary and local government pension scheme. Generous annual leave and flexible working options. Ongoing training, CPD and professional development opportunities. A supportive team environment committed to public health and safety. For further information or for an information conversation please contact Drew Fussey, Environmental Enforcement Manager on Drew.Fussey@northyorks.gov.uk Key Documents: Job Description