Robert Half are currently seeking an Interim SIPP Manager to join our client's team in central Bristol (with excellent hybrid working options) for a 12-month contract.
This role is an essential and crucial for the business with the purpose to provide a high quality of service across a SIPP administration team for a period of 12 months.
Start Date: Flexible
Duration: 12 months
Salary: Negotiable - Extremely competitive rate
Hybrid working - Central Bristol with excellent flexibility & hybrid working
Working hours - The working hours are 35 hours per week
You will be responsible for:
1. Management of case load to ensure procedures are followed for reporting non-compliance to the Administration Manager.
2. Dealing with all aspects of SIPP administration including illustration requests,
3. Investments, retirements, transfers in, transfers out and deaths.
4. Dealing with communications to and from clients and intermediaries whether in writing, by
5. email or over the phone.
6. Ensuring SIPP team adhere to service standards & reporting any failings
7. Dealing with payments from scheme accounts using the system and ensuring that
8. all payments comply with the company Client Money policy.
9. Monitoring team workloads and performance and reporting findings monthly to the
10. Administration Manager.
Person specification:
11. Excellent communication, interpersonal and listening skills
12. The ability to encourage and oversee high quality teamwork
13. Time management skills
14. The ability to make decisions and solve problems under pressure
15. Proving and encouraging a high level of service to clients
16. Working with sensitive data
17. Customer service skills
18. Self-motivation and organisation
Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training.