Cleaner - Hale Country Club & Spa (Full Time)
Job Category
Operations
Division
Ingenuity Experiences
Location
UK, Manchester
Job Type
Full-time
About THG
We are THG, a global ecommerce group on a mission to be the global online leader in beauty and sports nutrition.
Our portfolio of leading retailers and brands such as LOOKFANTASTIC, Myprotein, ESPA, Perricone MD, and Cult Beauty form our two core businesses: THG Beauty and THG Nutrition.
From Manchester to New York, we’re powered by a team of over 2500 people who work together, lead by example, and think BIG.
With us, you’ll go further, faster. What are you waiting for?
Full Time Cleaner
We are currently recruiting for an experienced cleaner to join us at Hale Country Club & Spa.
We are looking for a talented, passionate individual to join our team and create memorable guest experiences. You will be responsible for maintaining the highest standard of professionalism in all areas of operation and carry out all duties to our world class standards.
Benefits include:
* Fantastic bedroom rates for yourself and F&F
* 20% off dining at the hotel
* 50% off dining at Hale Country Club & Spa and complimentary monthly club membership
* Up to 50% discounts on THG brands, including Myprotein, Lookfantastic, ESPA and many more!
* Onsite GP (avoid the waits!)
* Onsite physiotherapist
* Annual leave entitlement rising every year with service plus your birthday off
About THG Experience
THG Experience is home to our portfolio of prestige event locations and luxury properties - including Hale Country Club & Spa, King Street Townhouse Hotel, Great John Street Hotel and 100 King Street. Through these venues, we create exceptional experiences, services and content - all of which ensure that our portfolio of brands and partners make real-world connections with their customers that create a lasting impact.
We also collaborate closely with THG Society, our influencer marketing platform, which allows brands to access extraordinary locations, create content and host events with influencers and clients.
THG Experience is perfectly positioned to deliver rapid growth for THG’s fast-moving, global brands.It’s an incredibly exciting time to be joining the team.
Main Duties of the Role
* In accordance with the cleaning specification clean all centre areas including: offices, stores, toilets, restaurant, showers, sports areas, changing rooms, shower areas, stairs, landing, corridors, sauna/steam rooms, fitness gyms, receptions and all furniture and fittings contained in these areas. Duties to include: wet mop, dry mop, vacuum, sweep, buff, spot clean, wipe, clean, wash, sanitise, scrub, dust, etc.
* Replenish paper towels, soap, toilet paper, bin liners.
* Use machines, tools, equipment and materials as necessary.
* Empty all litter bins, into appropriate containers, remove to dustbin compound.
* Ensure a high standard of customer care is achieved at all times.
* Training is an essential part of the post and requires all employees to attend regular training courses when arranged.
* Cover for the other Cleaners during holidays and sickness.
* Carry out any other duties that are within the scope and grading of the post which could also be requested by the management of the club
Requirements
* Specific experience within a spa/health club environment
* Hands on approach
* Impeccable attention to detail and customer service experience
* Proven experience working as part of a successful team with excellent interpersonal skills
THG is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability.
THG is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community.
Because of the high volumes of applications our opportunities attract, it sometimes takes us time to review and consider them all. We endeavour to respond to every application we receive within 14 days. If you haven't heard from us within that time frame or should you have any specific questions about this or other applications for positions at THG please contact one of our Talent team to discuss further.
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