Go back Lincolnshire And District Medical Services (LADMS)
Enhanced Access Receptionist
The closing date is 30 September 2025
Looking for a new and exciting opportunity? Why not join our team here at LADMS!
We are looking for a caring and enthusiastic team member to join our team to help provide medical services across Lincolnshire!
In this role you will be working within our Enhanced Access Service, which we provide across Boston, Spilsby, Louth, Skegness and Mablethorpe.
Working hours will be evenings and weekends.
Overview
This role provides reception support within the Enhanced Access Service during evenings and weekends.
Main duties of the job
* Opening up and closing down of the site.
* Supporting clinicians with chaperoning during appointments when required.
* Using the booking system confidentially and correctly.
* Greeting patients and recording them on the system.
* Checking reception tasks and ensuring they are completed in a timely manner.
* Monitoring stock levels, and contacting the Operations Manager if stock is required.
* Providing any other receptionist tasks required by the Operations Manager.
* Ensuring all equipment is taken out before the shift and put away at the end of the shift, including items such as prescriptions (following the correct procedure).
* Dealing with any patient queries.
* Assisting the clinicians with calling IT when any issues arise.
* Completing medical referrals.
* Participating in on-call during your shift.
About us
LADMS are a professional team aimed at providing the best and most effective care for patient services, contracted by various support services within the NHS. We pride ourselves on delivering a high standard of administrative and medical patient-centered services within the Lincolnshire region.
Job responsibilities
To work as part of a team in providing a high quality, efficient administrative support service on behalf of Lincolnshire and District Medical Services (LADMS) for the practices involved within the Enhanced Access service.
To provide an accurate, confidential, and efficient receptionist service across the East Lindsey District. To support the requirements of the Enhanced Access contracts delivered by LADMS.
Person Specification
Skills and Knowledge
* A smartly presented and pleasant mannered individual.
* Ensure an effective and efficient reception service is provided to patients.
* Good communication and relationship building skills with a caring attitude.
* Ability to use own initiative and provide support whilst on shift. i.e. receive and make telephone calls when required.
* Ability to prioritise workload, adhere to company procedures and to be proactive in your approach.
* Good IT skills and attention to detail to ensure medical records are accurate.
* Reliable individual with good time management.
* Ability to work under pressure and deal with all general inquiries.
* A calm, resilient individual who can deal with emergencies.
* Understanding, acceptance and adherence to the need for strict confidentiality.
* Preferred but not required - Knowledge with Systm One.
* Own a Smartcard.
* Basic IT skills.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer name
Lincolnshire And District Medical Services (LADMS)
£12.83 an hourHourly rate to include holiday pay
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