The Role: Application Support Specialist An exciting opportunity has arisen for a proactive Application Support Specialist to join a well-established, multi-site organisation. The Application Support Specialist will be responsible for maintaining the stability, performance and continuous improvement of key business systems. Working within a collaborative IT team, the Application Support Specialist will provide high-quality day-to-day support while contributing to system upgrades, enhancements and improvement projects. This permanent Application Support Specialist role offers hybrid working and the chance to make a real impact within a structured, forward-thinking environment. Main Responsibilities: * Provide day-to-day support for core business applications and Microsoft 365 platforms * Diagnose and resolve system issues with clear user communication * Support system upgrades, maintenance and configuration tasks * Assist with testing updates and coordinate user acceptance testing * Investigate recurring issues and recommend improvements * Liaise with third-party vendors where required * Perform initial checks on integrations and escalate where necessary * Deliver user training and create clear support documentation * Ensure appropriate access controls and governance standards are maintained Skills/Experience: * Experience in an Application Support Specialist, Systems Support or Technical ...