Team – People Operations Working Pattern - Hybrid 2 days per week in the Vitality Stockport Office. Full time, fixed term 12 months, 35 hours per week. Start Date - January 2026 We are happy to discuss flexible working! Top 3 skills needed for this role: Experience working with HR systems Knowledge of HR policies and procedures Excellent verbal and written communication skills with exceptional attention to detail What this role is all about: As a People Administrator at Vitality, you’ll play a key role in delivering an exceptional employee experience. You’ll ensure our People systems are accurate and up to date, and you’ll produce essential HR documentation such as contracts, and letters for changes in job title, working hours, or salary. You’ll be the first point of contact for employees, providing clear and friendly support to resolve their HR Administration queries. For more complex matters, you’ll work closely with our HR Advisors and HR Business Partners to ensure every employee receives the right guidance and support. Your attention to detail and commitment to great service will help us maintain a positive and efficient HR function that supports our people and our business. Key Actions Provides accurate HR and query support to Vitality employees in a professional and courteous manner. Supporting the administration of Vitality colleagues through the full colleague lifecycle from new starters to leavers, and everything in between Update, maintain and amend the HR & Payroll system (Success Factors) ensuring all information is accurate and processed in accordance with the current agreed SLA. First contact resolution for all queries coming through our HR Ticket system (My Service) and shared HR Inbox. Build effective relationships with the business to gain knowledge of the areas that are supported by HR. Accurately produces, quality controls and distributes HR related letters and documents within the set service level agreements (SLAs). Producing references for ex-employees. Use own initiative to look for ways of creating/increasing efficiencies and autonomy within the People Operations functionality. File all paperwork electronically to staff files. Purge any files and maintain appropriately within the current retention data guidelines. Ensures the pre-employment checking process is completed for all new starters and highlight any discrepancies or incompletion of cases to the HR Operations Manager in a timely manner. To undertake ad hoc projects when required including note taking for ER cases when required. Has a proactive approach to working and continuously improves processes and identifies solutions. Keeps up to date with legislation changes Work closely with the People Operations Manager and Regulatory Affairs team to co-ordinate the SM&CR process, including engaging with key stakeholders through end-to-end process. Use MI Reporting to deliver reports to key business areas. What do you need to thrive? HR administrative experience Detail attentive Problem solving skills Experience in taking ownership and working on own initiative Confidentiality and Integrity - Handling sensitive employee information with discretion So, what’s in it for you? Bonus Schemes – A bonus that regularly rewards you for your performance A pension of up to 12%– We will match your contributions up to 6% of your salary Our award-winning Vitality health insurance – With its own set of rewards and benefits Life Assurance – Four times annual salary These are just some of the many perks that we offer! To view the extensive range of benefits we offer, please visit our careers page. Fantastic Benefits. Exciting rewards. Great career opportunities! If you are successful in your application and join us at Vitality, this is our promise to you, w e will: Help you to be the healthiest you’ve ever been. Create an environment that embraces you as you are and enables you to be your best self. Give you flexibility on how, where and when you work. Help you advance your career by playing you to your strengths. Give you a voice to help our business grow and make Vitality a great place to be. Give you the space to try, fail and learn. Provide a healthy balance of challenge and support. Recognise and reward you with a competitive salary and amazing benefits. Be there for you when you need us. Provide opportunities for you to be a force for good in society. We commit to all these things because we want you to feel that you belong, and are supported to be happy and healthy. About You About Us We're really excited to announce that we have recently been awarded "Top 10 Best Places To Work" in The Sunday Times Awards 2024! Vitality is a multi-award-winning UK insurance brand, here to make the world a healthier, happier place. We’ve been a purpose and values-driven business from day 1- long before it became fashionable. Our core purpose is to make people healthier and enhance protect their lives. Vitality pioneered shared-value insurance. We incentivise people to live healthier longer lives – they benefit, our business benefits, and society benefits. We’re successful because we attract, develop, and retain the best people – and because we care. Plus, you get to join our 1.7 million members with access to our unique health insurance and healthy living programme. Just to make sure you know our products inside and out. Ready to find out if we’re the right fit for you? We can’t wait. Unable to show this video due to your cookie preferences Diversity & Inclusion At Vitality, we’re committed to diversity and inclusion because it’s good for our employees, for our business, and for society. We welcome applications from individuals of all backgrounds, experiences, and perspectives. Vitality’s approach to sustainability Vitality is a business that drives positive change. We reward people for making and sustaining healthier choices. But healthy people also need a healthy environment. To learn more please visit our Careers page. LI-Hybrid If we are fortunate in receiving a high volume of quality applications we may need to close this vacancy early. If you are interested, please submit your application as soon as possible.