Working Hours: 40 | Location: Wimbledon, London | Job Category: Hospitality / Events | Business Sector: Levy | Sub Sector: Levy UK
What You’ll Be Doing
Head of Workforce Planning and Operations AELTC Wimbledon
Excellent benefits including healthcare, wellbeing support, 23 days’ annual leave plus bank holidays, life assurance, meals on duty, and more. Up to £60,000 per annum.
Ever wondered what it’s like to be part of the world’s most prestigious tennis tournament? We are the driving force behind the legendary food and drink experience at Wimbledon, and we want YOU to be part of it!
All England Lawn Tennis Club (AELTC), 450,000 guests, 2,200 catering staff, 355 chefs, 51 kitchens and 27 restaurants.
Purpose Of Head Of Workforce Planning And Operations
Behind the magic of The Championships, Wimbledon, is a workforce of thousands a team that flexes, scales, and delivers world‑class hospitality at one of the most prestigious sporting events in the world. Levy is proud to be the team behind the scenes, and we’re looking for a Head of Workforce Planning and Operations to lead and inspire this extraordinary workforce.
Head Of Workforce Planning And Operations – The Role
* Lead People Operations Team
* Recruitment & Onboarding
* Retention & Engagement
* Talent & Succession Planning
* Resource Planning & Deployment
* Payroll & Labour Oversight
* Employee Relations & Communication
* Workforce Analytics & D&I
What We’re Looking For
* Demonstrable Experience
* Leadership & Team Management
* Organisational Skills
* Communication
* Technical Proficiency
* Problem‑Solving
Personal Attributes
* Attention to Detail
* Integrity & Confidentiality
* Adaptability
* Customer Service Orientation
What You’ll Get In Return
* Competitive salary and full company benefits
* 23 days’ annual leave plus bank holidays, your birthday off, and a holiday purchase scheme
* Healthcare & wellbeing: Aviva Digicare, Medicash (dental, optical, therapy treatments)
* Mental health support: 24/7 Employee Assistance Programme
* Family benefits: 2 days additional leave after returning from maternity leave, day off for your baby’s first birthday, enhanced family leave
* Perks & discounts: Shopping, entertainment, and travel discounts, 20% off Nuffield Health and 10% off Pure Gym memberships
* Financial wellbeing: Pension scheme, Life Assurance, preferred rates on salary finance products
* Development opportunities: Professional subscriptions, ongoing training and structured career pathways
* Meals on duty included
Who are Levy?
Levy, part of Compass Group, is known for delivering exceptional food, drink, and hospitality experiences at world‑renowned venues such as Wimbledon, Twickenham, and Tottenham Hotspur. Focused on sustainability, diversity, and inclusion, Levy prides itself on using sustainably sourced ingredients and providing outstanding service. We’re committed to decarbonising our operation at scale, partnering with the British Paralympic Association, and ensuring all team members earn at least the Real Living Wage or London Living Wage.
Why Join Us?
We believe in celebrating individuality and building inclusive teams where everyone feels they belong. Our diverse team fuels creativity, innovation, and excellence.
We are proud to be an equal opportunities employer and welcome candidates from all backgrounds to join us in creating a supportive, empowering workplace where everyone can thrive.
Together, we create unforgettable experiences and shape the future of hospitality.
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