Field Collections Officer
Field Collections Officer - B2B Debt Recovery
South East England | £29,000 base + £5,000 car allowance + Bonus | Private Health, Strong Pension, Generous Holidays from Day One
Permanent | Field-Based | Global Energy Company If you've got experience collecting payments face-to-face and know how to handle difficult conversations with tact and empathy, this is your chance to join a global company that invests in your training, rewards performance, and offers genuine long-term career opportunities.
What You'll Be Doing
* Visiting business premises across the South East to discuss overdue accounts and find solutions that work for both sides
* Negotiating realistic repayment plans and, when necessary, executing warrants
* Taking meter readings, gathering key account info, and assessing customer vulnerability
* Keeping accurate records of visits, agreements, and account status
* Building trust with customers while protecting revenue for the company
What You'll Need
* Proven experience in field-based debt collection, credit control, or cash collection (B2B or energy sector experience ideal)
* Strong negotiation and listening skills - you can de-escalate, problem-solve, and close agreements
* Full UK driving licence and your own reliable vehicle
* Professional approach, with the ability to balance firmness and empathy
* Prepared to pass FCA checks, DBS screening, and a credit history review
What's On Offer
* £29,000 basic salary
* £5,000 annual car allowance
* Performance bonus on top of base pay
* Private health cover
* Above-average pension
* Generous holiday allowance from day one
* Ongoing training, career progression, and the backing of a major global energy brand
How to Apply
If you've got the field collections experience and the people skills to match, send your CV to clare@aaronwallis.co.uk and let's talk. This vacancy is being advertised by Aaron Wallis Recruitment and Training Limited operating as an Employment Agency, registered in England No. 6356563. View our Privacy Policy and Candidate Privacy Notice
Posted: 12/09/2025
Salary £29000 - £35000 per annum Status Permanent Industry Business Services Location United Kingdom,--Maidstone Reference CG742282B