Job Description
The Care Manager will provide day-to-day leadership of Vine Livings home care operations, ensuring safe, effective, caring, responsive and well-led delivery in line with CQC regulation, local authority requirements, and the organisations values and ambitions.
This role will take operational ownership of teams, care delivery, scheduling, governance, service improvement and compliance, while supporting culture change and service growth.
KPIs / Success Measures
Safe staffing and service continuity
Improved staff retention, morale and performance
Strong compliance evidence and inspection readiness
Reduced complaints, missed visits and MAR errors
Timely risk management and safeguarding handling
Client satisfaction and reputation improvement
Contribution to service expansion and operational resilience
Person Specification
Essential
Proven experience as a Care Manager, Deputy Manager or similar leadership role in domiciliary care
Strong understanding of CQC regulation and inspection frameworks
Experience managing staff teams, rotas, performance and culture
Safeguarding knowledge and practical experience
Excellent organisational and communication skills
Competent using digital care systems, electronic MAR, rostering and reporting tools
Enhanced DBS clearance and suitable references
Full d...