* East Suffolk Council, Lowestoft NR33 0EQ or Melton, Woodbridge, Suffolk IP12 1RT
* £70,516 - £86,159 per annum
* 37 hours per week
* Permanent
East Suffolk Council is an exciting place to work, delivering essential local services and making a real difference to a quarter of a million people across East Suffolk.
We currently have an opportunity to join East Suffolk Council's Housing Team as Head of Landlord Services.
The role
We are seeking an experienced and dynamic Head of Landlord Services to join our Housing Leadership Team. Working closely and collaboratively with the Head of Housing, you will play a pivotal role in driving forward the Council's Housing Landlord Improvement Plan.
This is an exciting opportunity to contribute to both strategic and tactical planning, shaping the future of our housing services while ensuring the highest standards of delivery. You will provide clear leadership, uphold our values, and inspire a culture of integrity, optimism, and purpose across the Housing Landlord Service.
Key Responsibilities
Lead the delivery of service objectives within your areas of responsibility, ensuring compliance with statutory requirements.
Actively contribute to corporate priorities including business and financial planning, workforce development, and organisational change initiatives.
Support emergency incident responses and promote a collaborative, cross-service approach to problem-solving.
Drive continuous improvement through the implementation of the Housing Landlord Improvement Plan.
Work as part of the Housing Leadership Team to ensure services are customer-focused, efficient, and aligned to the council's strategic vision.
About You
You will bring strong leadership skills, with the ability to motivate and guide teams through change. You will have proven experience in housing service delivery, an in-depth understanding of relevant legislation, and a track record of delivering improvement plans successfully. Collaborative working, excellent communication skills, and the ability to think strategically are essential.
Why work for us?
You will be part of a forward-thinking and supportive leadership team, committed to delivering high-quality housing services for our residents. East Suffolk Council is a great place to work and there are lots of benefits our employees can access. To find out more about why we are so proud of East Suffolk Council, take a look at our video and hear why our employees think it is such a great place to work (YouTube) .
Here are some of the main benefits:
* Generous leave entitlement (equivalent to 25 days a year, increasing to 31 days after 5 years' service, plus bank holidays)
* Local government pension scheme
* Flexible working arrangements
* Learning and development tailored to your role
* A wide variety of staff support networks including access to health and wellbeing initiatives and programmes.
* Discounts on mobile phones, computers, holiday and travel, fashion and clothing, health and beauty and many other products and services.
Find more information about what we offer in our benefits brochure (pdf) .
To find out more
For an informal discussion regarding this post, please contact Lacey Crowe by emailing: lacey.crowe@eastsuffolk.gov.uk
Closing date: 3 September 2025.
Interview date: 12 and/or 19 September 2025.
How to apply
Step 1 - Read the advert and the Job Description and Person Specification (docx)
Step 2 - Complete the Supporting Statement template (docx). Your statement needs to indicate how you meet each of the criteria contained within the Person Specification. Please use the template provided (other formats will not be accepted).
Step 3 - Complete the online application and upload your statement. Please note, CVs are not accepted.
For more information, check out the How to Apply section of our Career Site (URL).
East Suffolk Council is an exciting place to work and a great place to make a real difference to people's lives, delivering vital services to a quarter of a million people across East Suffolk.
We hugely value our staff and know that in order for us to remain successful, it is essential for us to recognise talented employees, developing and retaining them within the organisation. We are therefore committed to investing in our staff and providing first-class support to ensure a positive culture and rewarding careers.
To find out more about why we are so proud of East Suffolk Council and to hear why our employees think it is such a great place to work, take a look at our video. https://www.youtube.com/watch?v=TSWedQksWt0
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