Summary
We are currently recruiting a Business Administrator Apprentice. This role is responsible for learning and assisting with various administrative tasks related to managing the business operations of a school. The role involves supporting the smooth & efficient administration of school operations, particularly in relation to exams and data management.
Wage
£14,918.80 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
Training course
Business administrator (level 3)
Hours
Monday to Thursday, 8.00am to 4.00pm. Friday, 8.00am to 3.30pm.
37 hours 30 minutes a week
Start date
Thursday 28 August 2025
Duration
1 year 6 months
Positions available
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
We are currently recruiting a Business Administrator Apprentice. A school business administrator apprentice is responsible for learning and assisting with various administrative tasks related to managing the business operations of a school. The role involves supporting the smooth and efficient administration of school operations, particularly in relation to examinations and data management. Working closely with the Office Manager and Exams Officer, the Business Apprentice will provide confidential support in key administrative tasks, exam organisation, and the day-to-day running of the school office.
For the successful apprentice, we would endeavour to tailor-make their experience to their needs and aspiration. The apprentice will work under the guidance of experienced administrators to gain practical experience and develop skills essential for a career in school administration.
The post-holder will provide a range of administration service and therefore work is generated throughout the day. This might include the following tasks:
* Assist the Exams officer with the preparation and running of exams during different times of the year
* Support data entry and management of the school’s Management Information System (MIS), ensuring accuracy and confidentiality
* Arrange necessary stationery orders
* Assisting with the preparation and issuing of letters
* Issue and distribute emails as requested
* Assist with the development of relevant school literature
* Answering the telephone and covering receptions, after initial training
* Letters and email communication to stakeholders
* Booking meetings and venues
* Administration tasks in relation to school trips
* Supporting the organisation of school events
* Supporting with our transition programme
* Assisting with hospitality arrangements
* Working with our SEND department supporting with paperwork
Where you'll work
School of Science and Technology Maidstone
New Cut Road
Maidstone
ME14 5GQ
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
College or training organisation
PROFILE DEVELOPMENT AND TRAINING LIMITED
Your training course
Business administrator (level 3)
What you'll learn
Course contents
* Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
* Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
* Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
* Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
* Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
* Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
* Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
* Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Your training plan
* Level 3 Business Administrator Apprenticeship Standard
* Preparation for End Point assessment
* Work-based and tutor-supported online training delivery
* Level 2 Functional Skills in English and maths if required
Requirements
Desirable qualifications
GCSE in:
English and maths (grade A*to C or 9 to 4, or predicted)
Other in:
Business Studies or Business Administration (grade Pass, or predicted grade)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
* Organisation skills
* Team working
* Excellent attendance
* Excellent time keeping
* Word processing skills
* Secretarial skills
* Knowledge of Word
* Knowledge of Windows
* Knowledge of Excel
* Good interpersonal skills
* Communicate effectively
* Flexibility
* Calm under pressure
* Sense of humour
* Take own initiative
* Working independently
* Discretion