Senior Service Engineer, Field Service
We are looking for a Senior Service Engineer, Field Service to be based in Ireland, reporting to our Fareham location.
Responsibilities
* Independently execute Field Service activities such as overhaul, repair and basic troubleshooting.
* Be aware of the local work instructions for overhauling components and ensure they are understood and adhered to.
* Ensure that all activities on‑site are carried out in accordance with the site safety rules and in compliance with the Company's Health and Safety obligations.
* Liaise closely with the On‑Site Team Leader/Service Coordinator to provide progress status of the assigned work and ensure service deadlines are met.
* Liaise with customers on site handling enquiries and technical queries.
* Actively advise and promote available products and solutions to customers.
* Ensure that all timesheets (signed by customer) and expense sheets are submitted weekly.
* Submit accurate and high‑quality service work reports within 48 hours of returning home from assigned jobs.
* Adopt a pleasant, adaptable attitude when requested to assist Company staff with any "ad‑hoc" duties that may be required.
* Carry out all tasks in such a way as to always ensure maximum (internal and external) satisfaction to the extent that this is within the employee's control.
Qualifications
* BSc degree in Engineering and/or proven experience (3 years minimum) in a field for service works with installation of mechanical, electric, and auxiliary equipment.
* Experience with work on Wärtsilä's products will be beneficial.
* Awareness and readiness to take up the tasks for mechanical and electrical troubleshooting both on engines, auxiliary systems, and our service products.
* Good understanding of technical instructions, drawings, schematic diagrams (e.g., pneumatic, electric systems).
* Readiness to travel and work in the UK, abroad as well as offshore (foreseen up to 200 days/year).
* Very good English skills – spoken and in written.
About Wärtsilä
Fareham Wärtsilä is a world leader in marine technology and leading the industry's transformation towards a decarbonised and sustainable future. With the world's widest portfolio and service network, we deliver efficient, safe and sustainable integrated products and solutions to enhance the business of our customers. The opportunities presented through digitalisation and new technologies are offering a new era of shipping. Shipping is the world's most efficient mode of transportation and 88% of the world's trade is carried by sea. We want to change the course towards an interconnected and cleaner maritime future and are constantly on the lookout for future‑oriented talent to join our team and to work towards enabling sustainable societies through innovation in technology and services – together. Are you ready to jump onboard?
Why Join Us?
* You are valued – as your true self. At Wärtsilä YOU matter. We value diversity and are committed to supporting an inclusive work community.
* Your growth is supported. We believe in continuous learning & teamwork. The Wärtsilians community has your back when it comes to development opportunities – so you can develop beyond your potential.
* You get to make a difference. Innovation and sustainability are important for us. Every day, we put our hearts and minds into enabling sustainable societies through innovation in technology and services into reality.
#J-18808-Ljbffr