Position: Credit Controller Location: Abingdon Salary: Competitive Our client is a leading organisation who are seeking a Credit Controller in Abingdon to join their team on a permanent basis. The company are committed to providing a supportive and dynamic work environment that fosters growth and development for the right individuals. Monday to Friday 37.5 hours per week. The Role: As a Credit Controller, you will work within the finance department, managing debtor accounts to ensure timely and accurate cash collection. This role is essential in maintaining the financial health of the organisation and supporting strong customer relationships. Main Responsibilities: * Manage debtor accounts, including assessing and setting appropriate credit limits for customers * Assess credit risk using history and market information * Handle internal and external queries relating to payments, invoices, and account balances * Negotiate and agree repayment plans with customers where required * Allocate incoming cash accurately and in a timely manner * Build and maintain strong relationships with customers to support prompt payment * Maintain accurate records of customer contact, discussions, and outstanding issues * Raise copy invoices and credit notes as required, to remove reasons for non-payment * Create and maintain new customer accounts * Produce and issue customer statements * Plan approach to seasonal extended payment dates * Support daily invoicing processes * Assist with customer credit notes relating to faulty goods, shortages, or overcharges * Process and respond to trade reference requests * Provide additional administrative support as required, including data processing during peak periods About You: Applicants should have excellent experience in credit control and sales ledger, with the ability to balance cash collection needs with good customer relationships. Proficiency in Sage 200 and Microsoft Word/Excel/Outlook is essential. Strong communication skills, an excellent telephone manner, and the ability to take concise notes and record conversations and actions with debtors are crucial. Candidates should also demonstrate the ability to plan and manage their own workflow effectively. Required: * Proven experience in credit control and sales ledger * Proficiency in Sage 200 * Strong skills in Microsoft Word, Excel, and Outlook * Excellent telephone manner and communication skills * Ability to plan and manage workflow independently Key Words: Credit Controller, Finance, Debtor Management, Sage 200, Cash Collection, Customer Relationships, Invoicing, Credit Risk Assessment, Sales Ledger This role offers a fantastic chance to join a dynamic team and make a significant impact on the financial operations of the organisation. If you have the skills and experience required, this could be the perfect next step in your career. INDCOM Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer. By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.