Job Title: Installation Project Coordinator
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Location: Based in Didcot with travel across the UK and Ireland
Salary: £40,000 - £45,000 per annum
Job Type: Full time, Permanent
About the role:
We are looking for a proactive and organised Installation Project Coordinator to join our team. Reporting to the Installation Manager, you will play a key role in delivering installation projects for medical imaging equipment, from initial enquiry through to completion, ensuring exceptional quality, efficiency and customer satisfaction at every stage.
This is a varied, hands-on role combining project coordination, technical understanding, customer engagement, and continuous improvement.
Key Responsibilities:
Project Coordination
* Coordinate installation projects from enquiry through to completion
* Act as a key point of contact for customers and end users
* Coordinate effectively with internal teams and international colleagues to ensure smooth delivery
Site Surveys & Planning
* Plan and conduct installation site surveys across the UK and Ireland
* Assess site readiness and ensure health & safety requirements are met
* Identify and coordinate any additional project requirements with stakeholders
Method Statements & Documentation
* Produce site-specific method statements and risk assessments using company templates to ensure that local and national regulations are met.
* Ensure that stakeholders are kept fully informed of site-specific requirements and are kept updated on any plan changes.
Customer Service
* Maintain and develop strong relationships with customer project managers
* Deliver clear updates and ensure high levels of customer satisfaction
* Support investigation of customer complaints, ensuring resolution is achieved and feedback is recorded in a well-structured report for the customer
Team Support & Training
* Support scheduling and planning for Installation Technicians
* Assist with onboarding of new technicians
Business Development
* Identify opportunities for additional services
* Support preparation of quotations for additional or ad-hoc work
What We're Looking For
Essential:
* Strong communication and customer service skills
* Excellent organisational and time management abilities
* Strong understanding of relevant safe working methods and regulatory requirements
* Analytical mindset with good IT skills
* Ability to work independently and as part of a team
* Relevant background with strong practical skills
* Team leadership or supervisory experience
Desirable:
* Appointed Person qualification
* Experience with crane deliveries and rigging
* Experience installing medical equipment
Additional Information:
This role involves travel for site surveys and installations. All work must be carried out with a strong commitment to quality, efficiency, and health & safety standards.
The Company:
Simon Hegele provides specialist logistics support to leading medical imaging manufacturers. We are a well-established, and expanding, company prioritising quality and professionalism. You will be joining an excellent team promoting a safe and supportive working environment.
Company Benefits:
* Uniform and PPE provided
* Increasing holiday entitlement with length of service
* Internal and external training provided
* Free onsite parking and convenient local amenities
* Overtime opportunities
Please click on the APPLY button to send your CV and Cover Letter for this role. xsngvjr
Candidates with experience of; Installation Project Engineer, Installation Project Administrator, Installation Team Coordinator, Fitting Coordinator, Installation Engineer, Technical Engineer may also be considered for this role.