Salary: £28,000 - 30,000 per year Requirements: Basic knowledge of Windows 11 Familiarity with Microsoft 365 A proactive, problem-solving mindset Strong communication skills Around 1 years experience in an IT support role is preferred. Exposure to Active Directory (desirable) Basic networking knowledge (desirable) An IT qualification (e.g. CompTIA A or similar) (desirable) Responsibilities: Delivering first-line and desktop IT support to internal staff Logging and managing tickets via the service desk Setting up and configuring laptops and desktop equipment Supporting Microsoft 365 users Assisting with user account administration Troubleshooting hardware and software issues Carrying out desk moves and equipment relocations Following established IT processes and security standards Technologies: Active Directory Cloud Hardware Support Microsoft 365 Security Windows Office 365 More: We are a supportive and forward-thinking IT team looking for someone eager to take the next step in their IT journey. Our role offers structured development and exposure to modern infrastructure and cloud technologies, providing a clear progression into IT Operations and Infrastructure Support. We offer benefits such as onsite parking, flexible working, personal development support, life cover, private healthcare, and a pension scheme. last updated 10 week of 2026