I’m recruiting for a General Manager to lead the reopening of a beautifully refreshed luxury country hotel in the Cotswolds. This is a truly exciting opportunity to take the reins of a unique property with 50 bedrooms, stylish private event spaces, and a strong focus on F&B. The hotel includes a vibrant restaurant, welcoming bar, extensive outdoor terrace, and private dining areas. We're looking for a highly experienced, hands-on General Manager who thrives in a fast-paced, service-led environment. You'll have a commercial mindset, a passion for exceptional guest experiences, and a strong understanding of both the operational and financial sides of the business. This is an excellent opportunity for someone who enjoys taking ownership, driving performance, and creating a positive and energised team culture.
Key responsibilities include:
1. Full operational leadership across the hotel including rooms, restaurant, bar, events, and outdoor spaces, ensuring each area delivers high-quality service and contributes to the overall guest experience.
2. Financial accountability – setting and managing budgets, forecasting, driving revenue and profitability across all departments, and identifying opportunities to increase average spend.
3. People leadership and development – motivating and managing department heads and wider teams, creating a positive working culture, ensuring high retention and a focus on training and development.
4. Sales and events strategy – leading the sales effort for weddings, private dining, and corporate events, building strong local relationships, and maximising use of the venue’s beautiful event spaces.
5. Guest experience delivery – maintaining a strong presence on the floor, setting the tone for warm, attentive hospitality, and personally ensuring a memorable stay for all guests.
Ideal candidate profile:
6. Proven experience as a General Manager in a similar luxury or high-end hotel environment, ideally with strong F&B or event-driven experience.
7. Excellent commercial acumen and understanding of P&L, labour cost management, and revenue optimisation.
8. Confident, charismatic leader who leads by example and creates a culture of accountability, high performance, and hospitality excellence.
9. A passion for food and drink, with a strong eye for detail, brand presentation, and customer service standards.
10. Flexible, driven, and solutions-focused, with the ability to work under pressure and manage multiple priorities effectively.