Global Implementation Manager
£45,000 – £50,000 | Fixed-Term Contract (12 months) | Hybrid, London (2-3 days in office)
25 days holiday plus UK bank holidays, plus your birthday off
Private medical insurance with WPA
Ethically invested pension, matched up to 5%
6 paid volunteering days per year
Life assurance at 4x salary
Hours/Days: Option for full time (5 days per week 9am-17:30) or part-time (4 days per week). Salary will be pro-rata for part-time.
About Social Value Portal
Social Value Portal is the UK's market leader in Social Value measurement and reporting. Founded in 2014, the platform helps organisations across the public, private, and voluntary sectors measure and maximise the social impact of their work. To date, Social Value Portal has helped unlock over £60 billion in social value across its customer relationships.
The business operates a consultancy division alongside its platform and is home to a fast-growing Social Value learning academy. It is now scaling globally- and this role sits right at the centre of that expansion.
The role
This is a 12-month fixed-term contract with the potential to extend or become permanent. You'll act as the central coordination point for a global Social Value rollout programme - working across multiple customers, internal teams, and the Executive Leadership Team to keep complex delivery on track.
Reporting to the Senior Solutions Consultant (also Head of Global Programmes), you'll own the programme governance, maintain the master plan, and be the person everyone - internally and externally - trusts to hold the threads together.
Coordinate the global rollout programme across at least two major customers, maintaining master plans and delivery roadmaps
Manage multiple parallel workstreams covering rollout planning, operational readiness, training, communications, and data and reporting
Establish programme governance structures and working groups, keeping teams aligned and risks visible
Produce clear programme reporting for the Executive Leadership Team, including RAID logs, status reports, and decision logs
Act as the key liaison between the Executive Leadership Team, internal workstream leads, and customer contacts throughout the programme lifecycle. Facilitating cross-functional collaboration across Social Value Portal.
Facilitate workshops and planning sessions, ensuring strong communication and programme visibility across all parties
Identify risks early, develop mitigation strategies, and make sure blockers get resolved
What you'll bring
Proven experience managing complex programmes or multi-workstream delivery initiatives
A solid background in stakeholder management at senior leadership level and across cross-functional teams
Experience coordinating operational delivery across multiple workstreams simultaneously
Strong organisation, planning, and written and verbal communication skills
An interest in or background in Social Value, ESG, sustainability, or purpose-led organisations
Ability to bring structure and clarity to ambiguous, fast-moving programmes
Experience supporting international rollouts or large transformation programmes
Background in SaaS, technology, consulting, or platform businesses
Programme management certification such as PRINCE2, MSP, PMP, or Agile (desirable not essential)
Benefits and culture
Hybrid working with 2-3 days per week in the London office.
Access to The Knowledge Academy for accredited courses and training. A genuine opportunity to work at the forefront of a growing global programme.
Private medical insurance with WPA, 24/7 Employee Assistance Programme, and access to the Manor gym at SVP's London HQ.
6 paid volunteering days per year and industry-leading social value initiatives.
Salary sacrifice schemes for low-carbon transport, including cycling and EV.
Working arrangements
Location: London (hybrid) -- 2 to 3 days per week in the office
Contract: Fixed-term, 12 months - with the potential to extend or become permanent
Hours: 4 to 5 days per week
Interested?
If this sounds like the kind of role where you'd hit the ground running, apply now with a current CV. Not quite ready? Drop us a message and we'll tell you more before you commit to anything