Job Description
ABOUT MAX MARA
An Italian House of Brands, Family Owned Since 1951. Passion, commitment and tradition have created a unique fashion style: today, 10 Main Brands and more than 60 different Collections find common ground in quality, style and respect for the distinctive feature that make Max Mara Fashion Group one of the most famous worldwide.
Max Mara Fashion Group, with 41 companies and over 5,500 employees, operates in 105 countries. Our ecosystem comprises 44 Depts, including Fashion Design, Marketing, Operations, Retail, Stores, ICT, Architecture Design, Economics, BI, etc., in a holistic approach to our Customers and leveraging new digital competencies.
Job Title : Omnichannel Operations Analyst
ECOMMERCE OPERATIONS
1. To ensure orders are fulfilled timely and meet the required standards
2. To monitor and coordinate DC's incoming stock
3. To liaise with Customer Service and the Ecommerce team in order to provide fast and tailor designed solutions to customers’ issues
4. To monitor the ecommerce platform in order to maintain it tidy and orderly
5. To ensure supplies are sufficient for the business as well as correctly distributed to the different channels (e-commerce, retail, wholesale, outlet)/
6. Point of reference for last-mile carriers used fo...