Overview
Pelsis is the world’s leading manufacturer and provider of products and solutions to the global pest control industry. With leading brands, innovative products, and a global footprint, we are committed to delivering sustainable solutions that protect public health and work in harmony with nature. Read more about us here: https://www.pelsis.com/about-us
Role
Dynamics 365 CE Administrator
Keep our global CRM running smoothly, securely, and ready for the future
About You
* Proven experience administering Dynamics 365 CE in a live production environment.
* Strong understanding of Dataverse and the Dynamics security model.
* Hands-on skills in configuring forms, dashboards, business rules, and workflows.
* Experience in change and release management, with a focus on usability and governance.
* Ability to explain technical concepts in clear, user-friendly language.
* A problem-solving mindset and strong stakeholder engagement skills.
* Familiarity with Power Platform (Power Apps, Power Automate) and system integrations (ERP, Logic Apps, Azure Service Bus) would be an advantage.
Responsibilities
* Manage and configure our CRM environments, ensuring stability, security, and compliance.
* Lead change and release cycles, staying on top of Microsoft updates and driving improvements.
* Improve data quality and governance, making CRM a reliable source of truth.
* Support and coordinate integrations with ERP and other core business systems.
* Deliver user training, create guides, and champion best practice across functions.
* Act as the first point of contact for incidents, service requests, and system enhancements.
* Foster a network of “CRM champions” to drive adoption and continuous improvement.
What We Offer
* Impact & Visibility – own the CRM platform at the heart of our global business systems.
* Innovation – work with Power Platform and integrations that shape how we operate.
* Career Growth – opportunities to develop your skills and grow with a fast-expanding international group.
* Hybrid Working – flexibility to balance time between home and the office. This role is based from either our Dudley or Solihull office, and may require occasional travel.
* Competitive Package – including base salary, pension, and other benefits.
If you’re ready to take ownership of Dynamics 365 CE in a growing global business where your work really matters, we’d love to hear from you.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Information Technology and Analyst
Industries
Manufacturing
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