Reports to:Lead Nurse (Clinically) -Practice Manager (Administrative)
Salary Range:£12.94 per hour
Hours: 20hours per week
Working under thedirect supervision of the Lead Nurse and strictly in accordance with specificCentre guidelines and protocols, the Healthcare Assistant will assist theCentre clinical team in the provision and delivery of prescribed programmes ofpatient care.
Main JobResponsibilities:
Note:This is a new role and the job description will be subject to individualperformance reviews and will be modified as and when required.
Main duties of the job
Duties & Responsibilities:
* New patienthealth checks
* ECGrecording
* Chaperoningduties
* Processingand management of laboratory samples requested by GPs/Nurses
* Sterilising,cleansing and maintenance of surgical equipment
* Vaccine/coldchain storage, monitoring and recording
* Surgicalequipment and vaccine re-stocking and stock rotation
* Preparingand maintaining environments and equipment before, during and after patientcare interventions including assisting GPs during the performance of minoroperations
* Assisting inthe assessment and surveillance of patients health and well-being
* Undertakingspecific clinical activities for named patients that have been delegated andtaught specifically in relation to that individual
* Helping toraise awareness of health and well-being and how it can be promoted
* Assistingwith the collection and collation of data on needs related to health andwell-being
About us
Norfolk Primary Care Ltd is a Community Interest Company.It is established to:
Support and strengthen primary care and to promote andassist practices to improve quality by working with and on behalf of primarycare in Norfolk.
Help with challenges identified by practices workload, GPrecruitment, sharing best practice.
Recognise the changing nature of primary care and assistto ensure that the right level of service is provided to address the needs ofthe local population.
Provide benefit to patients of primary care, theclinicians and administrators who work in it and practice organisations inNorfolk.
Work within health systems to provide patient care ininnovative and solution-focussed ways.
Job responsibilities
Confidentiality:
* In thecourse of seeking treatment, patients entrust us with, or allow us to gather,sensitive information in relation to their health and other matters. They do so in confidence and have the rightto expect that staff will respect their privacy and act appropriately
* In theperformance of the duties outlined in this Job Description, the post-holder mayhave access to confidential information relating to patients, ONPL staff andother healthcare workers. They may alsohave access to information relating to the ONPL as a businessorganisation. All such information fromany source is to be regarded as strictly confidential
* Informationrelating to patients, colleagues, other healthcare workers or the business ofthe Centre may only be divulged to authorised persons in accordance with theCentre policies and procedures relating to confidentiality and the protectionof personal and sensitive data.
Health& Safety:
Thepost-holder will assist in promoting and maintaining their own and othershealth, safety and security as defined in the Centres Health & SafetyPolicy, to include:
* Usingpersonal security systems within the workplace according to Centre guidelines
* Identifyingthe risks involved in work activities and undertaking such activities in a waythat manages those risks
* Makingeffective use of training to update knowledge and skills
* Usingappropriate infection control procedures, maintaining work areas in a tidy andsafe way and free from hazards
Equality& Diversity:
Thepost-holder will support the equality, diversity and rights of patients, carersand colleagues, to include:
* Acting in away that recognizes the importance of peoples rights, interpreting them in away that is consistent with ONPL procedures and policies, and currentlegislation
* Respectingthe privacy, dignity, needs and beliefs of patients, carers and colleagues
* Behaving ina manner which is welcoming to and of the individual, is non-judgmental andrespects their circumstances, feelings priorities and rights.
Personal/Professional Development:
Thepost-holder will participate in any training programme implemented by ONPL aspart of this employment, such training to include:
* Participationin an annual individual performance review, including taking responsibility formaintaining a record of own personal and/or professional development
* Takingresponsibility for own development, learning and performance and demonstratingskills and activities to others who are undertaking similar work
* Ensuringmandatory training is up to date including Basic Life Support
Quality:
Thepost-holder will strive to maintain quality within ONPL and will:
* Alert otherteam members to issues of quality and risk
* Assess ownperformance and take accountability for own actions, either directly or undersupervision
* Contributeto the effectiveness of the team by reflecting on own and team activities andmaking suggestions on ways to improve and enhance the teams performance
* Workeffectively with individuals in other agencies to meet patients needs
* Effectivelymanage own time, workload and resources
Communication:
Thepost-holder should recognize the importance of effective communication withinthe team and will strive to:
* Communicateeffectively with other team members
* Communicateeffectively with patients and carers
* Recognizepeoples needs for alternative methods of communication and respond accordingly
Contribution to the Implementation of Services:
Thepost-holder will:
* ApplyPractice policies, standards and guidance
* Discuss withother members of the team how the policies, standards and guidelines willaffect own work
* Participatein audit where appropriate
Note:
Theresponsibilities of this role will normally include all duties described inthis job description and any additional or different duties, which the employermay require from time to time.
Person Specification
Qualifications
* Healthcare qualification (level 3 or 4) or working towards gaining equivalent level.
Experience
* Experience of working in a primary care environment.
* Experience of working with the general public.
* Experience of working in a healthcare setting.
Clinical Knowledge & Skills
* NHS Health Checks inc. Height, weight, BP, Pulse
* ECGs
* Venepuncture
* Chaperone procedure
* Ability to record accurate clinical notes
Skills
* Excellent communication skills (written and oral)
* Clear, polite telephone manner
* Effective time management (Planning & Organising)
* Ability to work as a team member and autonomously
* Good interpersonal skills
* Ability to follow clinical policy and procedure
* Competent in the use of Office and Outlook
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Norwich Practices Health & Walk In Centre
#J-18808-Ljbffr