Overview
We are seeking a dynamic Retail and Concessions Manager based in Cheltenham, England, to oversee daily operations across retail outlets and concession spaces.
Responsibilities
* Manage staff, ensure excellent customer service, and drive sales growth through innovative merchandising and promotional strategies.
* Develop and implement operational policies, manage stock levels, and maintain visual standards to enhance the customer experience.
* Collaborate with vendors and concession partners to optimize product offerings and profitability, while ensuring compliance with health and safety regulations.
* Lead staff training and development, monitor sales performance, and work to achieve targets.
Qualifications
* Strong leadership skills with the ability to motivate and manage a diverse team.
* Excellent communication abilities and a proactive approach to problem-solving.
Benefits
* Competitive salary
* Employee discount
* Ongoing training opportunities
* Vibrant working environment
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