Job overview Hello - I’m Calum, Divisional Director of Operations for Medicine, and I’m delighted you’re considering joining our team. You’ll also be working closely with Fenella, our Divisional Director for Medicine, and Jo, our Divisional Director of Nursing for Medicine. Together, we’re looking for a PA who brings warmth, brilliant organisation and a reassuring sense of calm to our busy days. Are you the sort of person who gets a small thrill from a perfectly colour‑coded diary? Do you secretly enjoy solving problems people didn’t even know they had yet? Are you brilliantly organised, great with people, and the kind of person who quietly keeps everything (and everyone!) on track? If so - welcome. You may be our new PA. We’re after someone friendly, proactive and quietly heroic - a Personal Assistant who helps people do their best work and occasionally saves the day with nothing more than a well‑timed email. You’ll be joining a team that genuinely cares about one another, works with purpose and compassion, and values someone who brings both heart and efficiency to the role. Advert You’ll sit right at the heart of our division, keeping everything running smoothly, even when the days are busy (and sometimes beautifully chaotic). You’ll be the person who notices what needs doing before anyone else asks… and who brings a calm, positive presence. Executive and administrative support: Providing a confidential PA service to senior leaders, preparing high‑quality correspondence, briefings and reports, and independently drafting documents to progress actions. Diary, email and information management: Managing complex diaries, prioritising and rearranging schedules, monitoring inboxes, triaging urgent issues and using an effective bring‑forward system to keep leaders prepared. Communication and coordination: Acting as a key point of contact, communicating confidently with senior clinicians, managers, partner organisations, patients and families, and handling sensitive information with professionalism. Ensuring clear information flow across teams. Meetings and project support: Organising meetings and travel, preparing agendas and papers, taking accurate minutes and following up actions. Supporting project work and tracking progress. Systems and office management: Maintaining efficient filing and tracking systems, monitoring compliance and leave, and suggesting improvements to administrative processes. Working for our organisation At the RUH we put people at the heart of what we do, working together as one team to make a difference for our patients, each other, and our community. No matter what your role is, we value everyone’s contribution in supporting the exceptional, person-centred care we pride ourselves on. We are proud to be in the top 20 best hospitals to work for in the country. We are committed to creating a compassionate and inclusive environment. This can be seen in our growing community of staff networks – celebrating successes and creating opportunities to listen and learn. We value our differences, champion kindness and civility, and truly believe that diversity makes us stronger. A culture of learning, developing and innovating is the thread that runs throughout our whole organisation. We want to support you to thrive, taking your career to its full potential. We value staff wellbeing, with a well-established programme of support. We believe in a holistic approach spanning all aspects of living a healthy life, including physical, emotional, spiritual and financial wellbeing. We’ve even got a pool! We are committed to supporting you and hope you want to join our team. In the meantime, find out more about living and working the beautiful historic city of Bath, learn about our extensive package of staff benefits, and read about how we’re providing healthcare fit for the future with the landmark Dyson Cancer Centre and our passion for research. Detailed job description and main responsibilities Who we’re hoping to find We’d love to find someone who is: · Experienced in a senior‑level PA or administrative role · A team player who reflects our Trust values with kindness and integrity · Someone who can communicate with absolutely everyone - from consultants to patients - with warmth, tact and clarity · A person who isn’t fazed by sensitive matters, complex workflows, or occasionally chaotic days · Highly organised, with great attention to detail · Proactive, adaptable and happy juggling different tasks Why you’ll enjoy working with us You’ll be joining a genuinely supportive team. We’re committed to delivering excellent care but we also make time for humour, kindness, and helping one another through the busier moments. Please note - Due to recent changes in UK immigration and visa rules applicants who do not currently have the right to work in the UK may not be considered unless an alternative right to work solution can be provided. Candidates requiring sponsorship (or will need sponsorship at the end of a current visa e.g. those with graduate visa's) should review the eligibility criteria on the gov.uk website before applying: Prove your right to work to an employer: Overview - GOV.UK