Junior Internal Support Engineer
Location:
Wantage, Oxfordshire
Salary:
Competitive
Vacancy Type:
Permanent
Our client, a fast-growing, award-winning technology company, is on the hunt for a dedicated Junior Internal Support Engineer to join their team. Situated in stunning modern barn conversions in the heart of the Oxfordshire countryside, theyre a leading distributor of high-demand enterprise-level tech. Their success is built on a friendly, collaborative team, and they want you to be a part of it!
This is an ideal first professional position for someone with foundational IT skills, enthusiasm, and a keen interest in technology.
The Role
You will be the vital first line of defence for the internal team, ensuring the systems run smoothly and efficiently.
Internal Tech Support:
Provide troubleshooting and technical support face-to-face, via phone, web-based tools, and email for the internal users.
System Setup & Repair:
Assist with the setup and repair of the internal hardware and software systems.
Learning & Growth:
You will have the opportunity to work with the larger technical team, learning valuable Wi-Fi and networking skills to grow your expertise.
Skills and Qualifications
They need someone with an enthusiastic, proactive approach and a passion for IT. Previous work experience is not essential!
Foundational Knowledge:
A base level of technical knowledge, including familiarity with Office 365 and Windows Server functionality. Understanding of basic Wi-Fi and wired patching is useful.
A Keen Interest:
A strong interest in IT or IT-related subjects (preferably honed from further education or on-the-job experience).
Problem Solver:
A proactive approach, critical thinking, and good analytical skills are required for success.
Communication Skills:
Strong written and verbal communication skills with the ability to handle colleagues of varying technical ability professionally and effectively.
Organisation:
Excellent time management and organisational skills are a must.
Advantageous Knowledge (But not required):
Understanding of Active Directory, Microsoft Management Portals, backup solutions, or virtual environments.
Benefits
They believe in a culture where you feel valued and supported. Their friendly and collaborative team works closely to ensure continued success, and they believe in sharing that success with their employees. They offer a highly competitive benefits package, including:
Laptop
Hybrid Working
Learning and Development Plan (including the company Pathway Training Platform)
Motivosity Reward and Recognition system
On-Site Gym
25 days of holiday + 1 well-being day + Birthday Day
Anniversary Bonus
Fun perks like Perk vouchers, a pool table, and Batak
Pension Scheme, Medical Scheme, Life Insurance, and Free Parking
To Apply
If you feel you are a suitable candidate and would like to work for this reputable company, please do not hesitate to apply.
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