Join to apply for the Head Waiter/ Waitress role at ALBA
We are looking for a talented and passionate Head Waiter/ Waitress to join the Alba team. Located near Harrods, Alba Restaurant embodies authentic Italian hospitality with a modern twist. Our inviting interiors mirror the vibrant colours of the Amalfi Coast, creating a sensory dining experience. From our open kitchen featuring fresh seafood to indulgent dishes with Piedmont Truffles, every meal is crafted with care. Our curated wine list and innovative cocktails complement our commitment to excellence. Join us at Alba as our new Head Waiter/Waitress and be part of redefining Italian hospitality with creativity and flair.
Responsibilities
* Leading in the front-of-house team, supervise waitstaff to ensure smooth operations and exceptional service.
* Warmly welcome guests and maintain high customer satisfaction throughout the dining experience.
* Oversee order accuracy and timely service; address customer concerns promptly and professionally, escalating issues as needed.
* Train and coach new staff to uphold service standards; collaborate closely with kitchen and team members for seamless communication.
* Monitor service quality and promote menu items; contribute to revenue growth while ensuring compliance with health, safety, and food regulations.
Benefits and Compensation
* Up to £17.50 per hour
* Personalised coaching and progression planning
* Wine at cost price
* 29 days off, including bank holidays and your birthday
* Regular gatherings and appreciation events
* 30% off our food menu
* Annual gifts for employment anniversaries
* Complimentary team meals
Requirements
Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Management and Manufacturing
Industry: Restaurants
Additional information
Is this role a fit? If you have what it takes to be a Head Waiter/Waitress at Alba, please apply now.
#J-18808-Ljbffr