Job Title: Traffic Dispatcher (Fixed-Term – Maternity Cover)
Hours: Monday to Friday, 07:00 – 17:00 (40 hours per week)
A quick look at the role
You’ll be at the heart of our transport operation, coordinating vehicles, supporting drivers, and keeping everything running efficiently behind the scenes. As well as day‑to‑day dispatch responsibilities, you’ll help with compliance, cost control, and employee engagement across the depot.
Your core responsibilities
* Coordinate vehicle routing and disposal outlet use to maximise efficiency and service quality.
* Manage driver coverage and availability in line with legal and company requirements.
* Handle transport administration, including pay, bonus, disposal input, and tachograph records.
* Monitor and ensure safe, compliant vehicle operations in partnership with our fleet team.
* Support cost control and productivity through regular reporting and process analysis.
* Maintain all dispatch office admin including timesheets, payroll records, and holiday rotas.
Essential requirements
* Strong knowledge of the local area.
* Exceptional communication skill with the ability to communicate in writing, on a one‑to‑one basis and via the phone with all levels including management, team members and internal/external customers.
* Ability to plan, organise and prioritise effectively.
* Experience of working to strict deadlines in a time‑critical environment.
* A willingness to adapt and develop skill‑sets and knowledge which is determined by the role/business.
* Computer literate – comfortable using business software and Microsoft Office Suite (specifically strong knowledge of Excel).
Benefits
* Competitive salary
* Ongoing career development, training and coaching – because if you don’t grow, we don’t grow.
* Generous pension scheme.
* Medical and dental scheme.
* Retail and leisure discounts.
* Holiday and travel discounts.
* Bike to work scheme.
* Plus, much more…
Dedicated to diversity.
Being inclusive is core to our culture at Biffa; we believe different ideas, perspectives and backgrounds are key to developing a creative and effective working environment that represents our communities and generates the best outcomes for colleagues, customers and stakeholders, which is why you’ll find us championing diversity, equity and inclusion at every turn.
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