Overview
Customer Service Administrator
£26,000 + company pension & excellent opportunities for career growth • Treorchy • temp to perm
Are you a customer service professional looking for an exciting new role in a newly created team? This is a fantastic opportunity to join a rapidly growing, well-established company that can offer genuine career growth. We are recruiting for a Customer Service Administrator to join an industry leading company that has just opened a new Head Office in Treorchy. This is a great chance to join the team in its infancy with potential for quick development.
Responsibilities
* Responding to customer queries via phone, email, and live chat
* Managing customer tickets from first contact to resolution
* Processing returns, refunds, and warranty claims
* Liaising with internal teams to provide accurate product information and updates
* Maintaining detailed customer records and ensuring data is up to date
* Escalating complex issues to the appropriate team quickly and efficiently
* Supporting continuous improvements in the customer service approach
Benefits and Working Arrangements
This is an exciting opportunity where you will help form and develop the new Customer Service function for a leading national company. In addition to a competitive salary, you will benefit from excellent ongoing training and support, hybrid working after probation, a casual dress code, company pension and discount on company products.
Application
For immediate consideration, please forward your CV to Vibe today.
Vibe Recruit is acting as an Employment Agency in relation to this vacancy
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