We're working with a growing telecoms and managed services provider that is investing in LG iPECS as a strategic platform for future growth.They are looking to hire a Senior Telecoms Engineer / iPECS Specialist to take ownership of iPECS within the business, acting as the technical lead for installations, support, and customer solutions.This role will play a key part in enabling the business to:Expand its iPECS customer baseDeliver high-quality installations and migrationsProvide internal expertise to support sales and customer decision-makingThis is a hands-on engineering role with real influence over technology direction and customer outcomes.Key ResponsibilitiesAct as the lead engineer for LG iPECS solutions across the businessInstallation, configuration and support of:iPECS eMG / UCP systemsiPECS Cloud / iPECS ONEDesign and deliver customer solutions using iPECS (on-prem, hybrid, cloud)Support the business in positioning and selling iPECS to new and existing customersLead on migrations from legacy PBX and alternative platforms to iPECSProvide technical input during pre-sales discussions and solution designConfigure and support:SIP trunks (Gamma, BT, etc.)Call flows, routing, auto attendantsTroubleshoot VoIP and network issues:VLANs, QoS, latency, jitter, packet lossSupport and mentor other engineers on iPECS where requiredMaintain documentation and best practice standardsRequired ExperienceStrong background as a Telecoms Engineer / VoIP Engineer / UC EngineerProven hands-on experience with LG iPECS systems (eMG, UCP, iPECS Cloud)Experience delivering end-to-end installations and customer solutionsSolid understanding of:VoIP / SIP / Hosted TelephonyNetworking (TCP/IP, VLANs, QoS, firewalls, routing)Experience working in a telecoms reseller, MSP or ISP environmentComfortable in customer-facing and solution-led discussionsFull UK driving licenceHighly DesirableExperience supporting or migrating from legacy platforms such as Avaya IP OfficeExposure to hosted platforms such as Gamma HorizonExperience with telephony migrations (on-prem cloud / hybrid)Knowledge of Wireshark / VoIP diagnostics toolsExposure to Microsoft Teams Direct Routing / Operator ConnectWhat Makes This Role DifferentOpportunity to become the go-to iPECS expert within the businessDirect involvement in growing a key product offeringInfluence over technical standards, solutions and customer deliveryA mix of engineering, solution design and technical leadership